Community Growth & Engagement Lead

QCR Holdings, Inc.; Cedar Rapids, Northern (IA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

QCR Holdings, Inc. in Cedar Rapids, IA, seeks a Community Engagement Specialist to drive business development and deposit growth in Retail Banking by building long-term relationships with consumer and business clients.

The role sources new accounts, coordinates on-site events, and partners with Relationship Bankers to grow Small Business banking while delivering strong customer experiences and community partnerships.

Duties are performed in an office setting with occasional Saturday work.

Qualifications

• Bachelor’s degree in business or related field or an equivalent of education and experience.
• Three years of Relationship banking experience or five years of financial sales experience including client service, sales, marketing, hospitality, or retail
• Strong leadership skills required with a desire to develop others.
• Solid understanding of various standard financial reports and information.
• Capability to interpret, analyze, and communicate financial information effectively to a variety of audiences.
• Ability to make sound decisions and exceptions on behalf of the bank.
• Capability to prioritize and execute a variety of tasks simultaneously, at times in a demanding environment.
• Strong interpersonal and written communication capabilities.

Responsibilities

• Build and manage the Partnership Banking Program and drives new account growth by offering banking products and services to commercial clients and their employees.
• Schedule regular on-site events, make presentations in the workplace, and provide excellent experiences to all relationships.
• Host community awareness events, support sales staff and coordinate branch connections with clients.
• Lead and expand Small Business accounts and relationships.
• Collaborate with Relationship Bankers to ensure successful events and provide back up support as needed.
• Serve as the primary Community Outreach for Retail Banking and maintain a comprehensive calendar of events for all bank and community partnership events and opportunities.
• Deliver new deposit and loan business to consistently achieve sales targets with initiative-taking initiatives and strategies.
• Participate in business development plans and partner with OLOB to drive new business.
• Grow and elevate Health Savings Account portfolio with internal and external sales efforts.
• Collaborate with the commercial team to connect with new business clients through creative, innovative, and experience focused events and activities.
• Maintain strong knowledge of Retail Standard Operating Procedures.
• Develop a strong knowledge of bank products and services to meet the client needs.
• Provide backup to Account Executives to assist with client needs.
• Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
• Invest in community partnerships and participate in events to promote our culture and brand.
• Foster and preserve a culture of diversity, equity, and inclusion.

Skills

Relationship banking

Sales

Communication

Leadership

Microsoft 365

Banking software

Education

Bachelor’s degree in business

Tools

Microsoft 365

Banking software

Job description

QCR Holdings, Inc. in Cedar Rapids, IA, seeks a Community Engagement Specialist to drive business development and deposit growth in Retail Banking by building long-term relationships with consumer and business clients.

The role sources new accounts, coordinates on-site events, and partners with Relationship Bankers to grow Small Business banking while delivering strong customer experiences and community partnerships.

Duties are performed in an office setting with occasional Saturday work.