Front Desk & Community Services Assistant

The Salvation Army USA Central Territory; Peoria (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

The Salvation Army – Peoria Family Services is seeking a Social Services Assistant to support the front window and surrounding area, assisting staff and the community in emergency services. Reports to the Peoria Social Services Assistant Director.

Minimum qualifications include a High School Diploma or equivalent and two years of administrative experience, with excellent communication and confidentiality. Bi-lingual abilities preferred and MS Office proficiency required.

Qualifications

• - High School Diploma or equivalent required or significant experience considered in lieu of.
• - Two years plus experience in receptionist/front desk/administrative support preferred.
• - Excellent written and verbal communication; ability to work with diverse groups.
• - Bi-lingual skills preferred.
• - Must maintain confidentiality and attention to detail.
• - Ability to multi-task and support staff cooperatively.

Responsibilities

• Provide administrative support at the front window and surrounding area.
• Assist with scheduling, records maintenance, reporting, and correspondence.
• Coordinate department communications and clerical duties as assigned.
• Greet visitors in the front lobby and answer inquiries.
• Collect information and documents for eligibility and assistance.
• Prepare client records for case management staff.
• Support utility emergency assistance processes and related paperwork.
• Meet training requirements for the position.

Skills

Excellent communication

Bi-lingual preferred

Attention to detail

Multi-tasking

Confidentiality

Team player

Education

High School Diploma or equivalent

Tools

MS Office

Email

Job description

The Salvation Army – Peoria Family Services is seeking a Social Services Assistant to support the front window and surrounding area, assisting staff and the community in emergency services. Reports to the Peoria Social Services Assistant Director.

Minimum qualifications include a High School Diploma or equivalent and two years of administrative experience, with excellent communication and confidentiality. Bi-lingual abilities preferred and MS Office proficiency required.