Community Front Desk & Administrative Concierge

The Landings Association, Inc.; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Landings Association, Inc. is seeking a polished Administrative Assistant to join our front desk team. This role supports daily office operations and creates a professional, welcoming experience for residents, guests, vendors, and employees.

The ideal candidate is organized, detail-oriented, customer-focused, and able to manage a variety of responsibilities in a fast-paced environment. Notary services are available and notary certification is maintained.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support or front desk preferred.
• Valid driver’s license and ability to be insured under the association’s policy.
• Notary certification ability or willingness to obtain.

Responsibilities

• Answer, screen, and direct incoming calls promptly and professionally.
• Welcome and assist residents, guests, contractors, and other visitors.
• Provide information and process requests, permits, and forms related to community services and amenities.
• Maintain accurate resident, vendor, vehicle, and demographic records in internal systems.
• Process payments for fees and services.
• Manage calendars, reservations, and rental processes for community amenities and meeting spaces.
• Conduct new resident orientations and prepare welcome materials.
• Enter resident-reported issues and service concerns into tracking systems.
• Provide notary services and maintain active notary certification.
• Sort and distribute incoming mail and packages.
• Maintain office supply inventory and assist with ordering needs.
• Support other departments with data entry, document preparation, meeting coordination, mailings, and general clerical support.
• Work collaboratively with staff across departments to support communication, service delivery, and organizational priorities.
• Respond as needed during operational emergencies, severe weather events, or other urgent community situations.

Skills

Front desk

Customer service

Notary services

Data entry

Education

High school diploma

Tools

Microsoft Office

Job description

The Landings Association, Inc. is seeking a polished Administrative Assistant to join our front desk team. This role supports daily office operations and creates a professional, welcoming experience for residents, guests, vendors, and employees.

The ideal candidate is organized, detail-oriented, customer-focused, and able to manage a variety of responsibilities in a fast-paced environment. Notary services are available and notary certification is maintained.