Community-Focused Personal Banker I | Customer Growth & Service

First Community Bank; Boone (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) match

Life insurance

Paid vacation

Paid holidays

Job summary

First Community Bank is seeking a Personal Banker I to greet customers, promote banking products, and open or service accounts. You will handle inquiries, protect customer information, and support teller duties while ensuring adherence to bank policies.

This role emphasizes building lasting customer relationships, guiding clients through digital banking options, and contributing to the bank’s community-focused initiatives. A high school diploma and banking experience are preferred.

Qualifications

• High school diploma or equivalent is required.
• 1–5 years of banking experience preferred.
• Excellent listening, communication, and problem-solving abilities.
• Strong customer service and interpersonal skills.
• Ability to explain banking products and services clearly and accurately.
• Familiarity with digital banking channels and teller systems.

Responsibilities

• Build cordial relationships with customers and respond promptly to inquiries.
• Present and explain banking products to customers.
• Inform customers about account status, balances, and transaction history.
• Ensure compliance with bank policies and regulatory guidelines.
• Protect customer information and handle sensitive data securely.
• Open and service customer accounts per procedures.
• Support teller duties and promote additional banking services.

Skills

Customer service

Communication skills

Listening

Problem solving

Sales skills

Digital banking knowledge

Education

High school diploma or equivalent

Tools

Banking platforms

Office software

Job description

First Community Bank is seeking a Personal Banker I to greet customers, promote banking products, and open or service accounts. You will handle inquiries, protect customer information, and support teller duties while ensuring adherence to bank policies.

This role emphasizes building lasting customer relationships, guiding clients through digital banking options, and contributing to the bank’s community-focused initiatives. A high school diploma and banking experience are preferred.