Community-Focused Digital Banker

Capital One; Hammond (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Education assistance

401(k) match up to 7.5%

Parental leave

Mental health support

Back-up child or elder care

Job summary

Capital One in Hammond, LA is seeking a Full-Time Branch Ambassador to be the heart of our space. You will deliver warm, human service while handling high-volume cash transactions with accuracy and a compliance-first mindset.

You’ll educate clients on mobile banking, remote deposit, and contactless payments, and you will listen carefully to uncover goals to match them with the right digital tools and banking solutions. A hospitality mindset and tech fluency are essential.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of retail, sales, or customer service experience.
• Cash handling experience preferred.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Process high-volume cash transactions with accuracy.
• Educate customers on mobile banking, remote deposit, and contactless payments.
• Identify customer needs and match them with digital tools or banking solutions.
• Provide hospitality and maintain a welcoming, customer-focused environment.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High School Diploma or GED

Associate's degree preferred

Job description

Capital One in Hammond, LA is seeking a Full-Time Branch Ambassador to be the heart of our space. You will deliver warm, human service while handling high-volume cash transactions with accuracy and a compliance-first mindset.

You’ll educate clients on mobile banking, remote deposit, and contactless payments, and you will listen carefully to uncover goals to match them with the right digital tools and banking solutions. A hospitality mindset and tech fluency are essential.