Community Engagement Specialist

Regus Management Group, LLC; Daytona Beach (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Work life balance

11 Paid Company Holidays

Competitive 401K with company match

Health care for all full-time team

Quarterly bonus plan

Training and development opportunities

Professional workplace community

Job summary

IWG is seeking a friendly Community Associate for our Daytona Beach center at 444 Seabreeze Blvd, 3rd Floor. You will work on-site with customers from various industries, handling administrative tasks and delivering outstanding service to keep their day running smoothly.

A typical day includes greeting guests, solving requests like Wi-Fi codes and package deliveries, setting up meeting spaces, coordinating center activities, and helping with invoices.

Qualifications

• 1+ years of customer service experience
• Ability to own and resolve problems
• Positive, adaptable to fast-changing situations
• Legally eligible to work in the United States and 18+ years old

Responsibilities

• Assist customers with inquiries and service setup in the center.
• Help customers with Wi-Fi codes, packages, and directions.
• Set up projectors and help guests find meeting spaces.
• Ensure accurate service charges and invoicing.
• Coordinate center events and networking activities.

Skills

Customer service

Communication skills

Problem solving

MS Office

Team player

Tools

Basic IT equipment

Job description

IWG is seeking a friendly Community Associate for our Daytona Beach center at 444 Seabreeze Blvd, 3rd Floor. You will work on-site with customers from various industries, handling administrative tasks and delivering outstanding service to keep their day running smoothly.

A typical day includes greeting guests, solving requests like Wi-Fi codes and package deliveries, setting up meeting spaces, coordinating center activities, and helping with invoices.