Community Experience Coordinator

Regus Management Group, LLC; Reno (NV); On-site; USD 40,290 - 48,150; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care

Quarterly bonus

Training and development

Professional workplace community

Job summary

Regus Management Group, LLC is seeking a Community Associate in Reno to manage in-center customer service, coordinate administrative tasks, and support events. You will ensure smooth operations, assist customers with inquiries, and help set up rooms and equipment to meet clients’ needs.

The role emphasizes strong communication, multitasking, and a positive, proactive attitude to maintain an exceptional customer experience in a dynamic coworking environment.

Qualifications

• 1+ years of customer service experience.
• Excellent communication and relationship-building skills.
• Able to own and resolve problems independently.
• Positive, enthusiastic, and adaptable to change.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and requests in the center.
• Help set up meetings and AV equipment for presentations.
• Process invoices and ensure accurate billing for services.
• Manage mail, deliveries, and customer communications.
• Support networking events and posters in the center.

Skills

Customer service

Communication

Ownership mindset

Adaptability

MS Office

Tools

MS Office

Job description

Regus Management Group, LLC is seeking a Community Associate in Reno to manage in-center customer service, coordinate administrative tasks, and support events. You will ensure smooth operations, assist customers with inquiries, and help set up rooms and equipment to meet clients’ needs.

The role emphasizes strong communication, multitasking, and a positive, proactive attitude to maintain an exceptional customer experience in a dynamic coworking environment.