Community Experience Associate

Regus Management Group, LLC; Nashville (TN); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health care

Paid time off

Company holidays

401K with company match

Quarterly bonus plan

Bright work environment

Job summary

Regus Management Group, LLC in Nashville is seeking a proactive Community Associate to help manage our center's daily operations and foster a welcoming environment for members. You will handle administrative tasks, greet guests, assist with bookings, and support customers so they can focus on their business.

A typical day includes coordinating services, processing requests, setting up meeting spaces, posting notices, and working with the Community Manager on events.

Qualifications

• Good communicator able to build professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience).
• Happy taking ownership of problems and finding ways to solve them.
• Positive, enthusiastic, and able to adapt to fast-changing situations.
• Experience and confidence using MS Office and other basic IT equipment.
• Legally eligible to work in the United States and at least 18 years old.

Responsibilities

• Create and maintain your center's community and handle admin tasks.
• Assist customers with inquiries, WiFi changes, deliveries, and meeting room setup.
• Ensure accurate invoicing for services and manage tickets in the service portal.
• Coordinate center events with the Community Manager and handle notices.
• Wrap up at day’s end and maintain center tidiness.

Skills

Customer service experience

Communication skills

Multitasking

MS Office proficiency

Tools

MS Office

Job description

Regus Management Group, LLC in Nashville is seeking a proactive Community Associate to help manage our center's daily operations and foster a welcoming environment for members. You will handle administrative tasks, greet guests, assist with bookings, and support customers so they can focus on their business.

A typical day includes coordinating services, processing requests, setting up meeting spaces, posting notices, and working with the Community Manager on events.