Community Association Manager

FirstService Residential; Hoffman Estates (IL); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical plans

Dental

Vision

Life insurance

Disability insurance

Legal services

Identity theft protection

Pet insurance

Company-paid life insurance

Employee assistance program

Paid time off

Paid holidays

Tuition reimbursement

401(k) with company match

Job summary

FirstService Residential is seeking a Community Association Manager to provide leadership and direction on behalf of the Board. You will liaise with residents, enforce compliance, and oversee association operations and staff management in the Chicago suburban area.

The role requires managing budgets, vendor relationships, and ensuring regulatory compliance with Condo Act provisions. Strong communication and leadership are essential for success in this role.

Qualifications

• Active Community Association Manager license in Illinois.
• Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
• Superior oral and written communication skills.

Responsibilities

• Lead and coordinate with the Board of Directors to set community goals and action plans.
• Manage annual budget creation and monthly financial reporting for the association.
• Ensure compliance with the Illinois Condo Act and applicable regulations for the property.

Education

Active Community Association Manager license in Illinois

Job description

Description

Job Overview:

As a Community Association Manager, you’ll provide strong leadership and management direction on behalf of the Board of Directors and FirstService Residential. You'll serve as a liaison to the community, enhance communication, enforce legal compliance, and oversee operations of the association and staff management.

This opportunity is available in the northwestern suburbs of Chicago, Illinois.

Your Responsibilities:

• Develop recommendations for community goals and lead action plans to achieve Board objectives.
• Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
• In partnership with the Board, create and implement the annual working budget. On a monthly basis, monitor and report on the financial position of the association.
• Ensure due diligence for the protection of client’s funds, property, and assets against all reasonably foreseeable contingencies or losses.
• Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
• Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Select and collaborate with external vendor partners to implement programs or improvements.
• Recruit, hire, train, and supervise all community staff in accordance with the documented management plan. Evaluate and make recommendations for efficient and effective support of the community.
• Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
• Perform building inspection of interior and exterior of property. Maintain on-site visibility throughout common areas and facilities.
• In accordance with the Illinois Condo Act and FirstService Residential policies, comply with all codes and regulatory requirements for the property, including assessing and correcting any violations received by various regulatory agencies.

Skills & Qualifications:

• Active Community Association Manager license in the state of Illinois.
• Understanding of physical building management, Condominium law, financial planning, and law affecting property management.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Possess budgetary knowledge and control for the purpose(s) of executing programs within the community as well as related activities that may be cost-shared for the benefit of the community.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.
• Community management experience or equivalent professional experience in a related field strongly preferred.

Supervisory Responsibilities

• Supervise management office and community staff members, where applicable.

What We Offer

• multiple medical plans
• dental
• vision
• life insurance
• short-term and long-term disability
• legal
• identity theft
• pet insurance
• company-paid life insurance
• employee assistance program
• paid time off
• paid holidays
• tuition reimbursement
• a 401(k) with company match

Compensation:

$ 70000 - $ 85000 / year

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.