Community Experience Lead

Regus Management Group, LLC; Tempe (AZ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 paid company holidays per year

401K match

Health care for full-time team members

Job summary

Regus Management Group, LLC in Tempe, AZ, is seeking a Community Associate to help grow and sustain a welcoming coworking community within our center. You will assist customers, manage bookings, process inquiries, and handle day-to-day administrative tasks so clients can focus on their business.

A typical day includes greeting members, resolving simple IT and access questions, coordinating events, arranging refreshments, and liaising with the City Manager as needed.

Qualifications

• 1+ year of customer service experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple tasks and adapt to changing situations.
• Legally eligible to work in the United States and 18+.

Responsibilities

• Help customers with inquiries, directions, and setup in the community center.
• Handle administrative tasks and ensure accurate invoicing for services.
• Maintain the community space and coordinate center events and networking.
• Resolve customer issues and escalate via service portal as needed.

Skills

Customer service

Communication

Multitasking

MS Office

Tools

MS Office

Job description

Regus Management Group, LLC in Tempe, AZ, is seeking a Community Associate to help grow and sustain a welcoming coworking community within our center. You will assist customers, manage bookings, process inquiries, and handle day-to-day administrative tasks so clients can focus on their business.

A typical day includes greeting members, resolving simple IT and access questions, coordinating events, arranging refreshments, and liaising with the City Manager as needed.