Community Experience Host & Front Desk Lead

WeWork; Columbus (OH); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

20 days PTO

13 paid holidays

80 hours paid sick time

16 weeks paid parental leave

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork Columbus, OH is seeking a Community Associate to join our building management team. You’ll be the welcoming face for members and guests, greet visitors, and help foster a collaborative, energized environment.

Responsibilities include front desk coverage, events support, mail and package handling, and ensuring building operations run smoothly. You’ll work with the Community Lead and Manager to uphold WeWork policies and deliver exceptional service.

Qualifications

• 1+ year of hospitality experience preferred.
• Strong written and verbal communication skills.
• Demonstrated interpersonal and multitasking abilities.
• Commitment to integrity and dependable teamwork.
• Interest in entrepreneurial communities and WeWork values.

Responsibilities

• Front desk coverage and on-site point of contact for members and guests.
• Greet visitors with a warm, professional demeanor and guide them as needed.
• Support events, communications, and building operations to ensure a welcoming environment.
• Assist with mail, packages, and keys, while upholding policy and safety standards.
• Collaborate with Community Lead/Manager to deliver exceptional member experiences.

Skills

Hospitality experience

Customer service

Verbal and written communication

Interpersonal skills

Multitasking

Integrity and dependability

Passion for entrepreneurial community

WeWork mission alignment

Basic computer skills

Education

Bachelor's degree preferred

Job description

WeWork Columbus, OH is seeking a Community Associate to join our building management team. You’ll be the welcoming face for members and guests, greet visitors, and help foster a collaborative, energized environment.

Responsibilities include front desk coverage, events support, mail and package handling, and ensuring building operations run smoothly. You’ll work with the Community Lead and Manager to uphold WeWork policies and deliver exceptional service.