Community Host & Events Concierge

WWM - We Work Management LLC; United States; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

20 days PTO

Paid holidays

Paid sick time

Parental leave 16 weeks

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork is seeking a Community Associate to be the face of our building, greeting members, managing the front desk, and keeping daily operations running smoothly. You will support the Community Team with events, member engagement, mailroom tasks, and coordination with Enterprise locations when needed, while upholding WeWork's values.

If you enjoy connecting people, delivering exceptional service, and thrive in a collaborative entrepreneurial community, this role offers hands-on experience in a

Qualifications

• College graduate with a four-year degree preferred, but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork's mission and values.
• Proficient in basic computer skills.

Responsibilities

• Cover the front desk during the building’s set business hours and be an on-site point of contact.
• Greet members and guests with a warm demeanor; sign-in visitors per policy.
• Support events and membership engagement; promote services and post weekly events.
• Manage mail and mailroom operations; track deliveries.
• Assist with building operations and enterprise location requirements when needed.

Skills

Hospitality

Customer service

Communication

Multitasking

Integrity

Entrepreneurial mindset

Education

Bachelor's degree preferred

4-year degree

Job description

WeWork is seeking a Community Associate to be the face of our building, greeting members, managing the front desk, and keeping daily operations running smoothly. You will support the Community Team with events, member engagement, mailroom tasks, and coordination with Enterprise locations when needed, while upholding WeWork's values.

If you enjoy connecting people, delivering exceptional service, and thrive in a collaborative entrepreneurial community, this role offers hands-on experience in a