Community Experience Associate Manager

Group Jazz; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

PMP Management seeks an Associate Community Manager for the Encino Oaks location to support community operations, prepare board packets, update portals, and coordinate with vendors. The role emphasizes excellent customer service and clear communication.

Ideal candidates bring a 4-year college degree (preferred) or equivalent experience, strong writing skills, proficiency in Microsoft Office, and reliable attendance.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with the architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
• Additional duties as assigned

Skills

Administrative experience

Customer service

Writing & communication

Microsoft Office

Budget understanding

Organizational skills

Attendance reliability

Problem solving

Data entry

Typing

Education

Bachelors degree preferred

Job description

PMP Management seeks an Associate Community Manager for the Encino Oaks location to support community operations, prepare board packets, update portals, and coordinate with vendors. The role emphasizes excellent customer service and clear communication.

Ideal candidates bring a 4-year college degree (preferred) or equivalent experience, strong writing skills, proficiency in Microsoft Office, and reliable attendance.