Associate Community Manager, Encino Oaks HOA

Group Jazz; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

PMP Management seeks an Associate Community Manager for the Encino Oaks location to support community operations, prepare board packets, update portals, and coordinate with vendors. The role emphasizes excellent customer service and clear communication.

Ideal candidates bring a 4-year college degree (preferred) or equivalent experience, strong writing skills, proficiency in Microsoft Office, and reliable attendance.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with the architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
• Additional duties as assigned

Skills

Administrative experience

Customer service

Writing & communication

Microsoft Office

Budget understanding

Organizational skills

Attendance reliability

Problem solving

Data entry

Typing

Education

Bachelors degree preferred

Job description

Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an

Description

Become the Best Part of PMP Management!PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Associate Community Manager for our Encino Oaks Location.

Who We Are

Property Management Professionals LLC. (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

About

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at www.pmpmanage.com visit our social media platforms:

Instagram/pmpmanage facebook/pmpmanage linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description

The Associate Community Manager will assist the Community Managers with multiple administrative responsibilities and duties.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with the architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary
• Additional duties as assigned

Requirements

• 4 Year College Degree preferred but not required
• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• Knowledge, Skills, and Abilities
• Excellent computer abilities to navigate our care systems, as well as the Microsoft Office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner