Community Experience Ambassador & Events Lead

Opensity Solutions; New York (NY); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Community Ambassador/Reception & Meeting Coordinator to create a warm, inclusive environment for visitors and residents. You will greet guests, manage front desk, coordinate meetings and events, and provide technical support for virtual meetings.

Responsibilities include planning and executing events, coordinating logistics, and collaborating with teams to deliver exceptional attendee experiences.

Qualifications

• High school diploma or equivalent, college degree preferred.
• Minimum 1 year of experience.
• Ability to understand client inquiries and provide effective responses.
• Experience in using Microsoft Office products and applications.
• Understands the importance of delivering added value to clients.
• Team player who can keep a positive attitude, motivate peers, and build relationships.
• Ability to maintain confidentiality and security of any client information.
• Displays a pleasant and cheerful disposition at all times.

Responsibilities

• Greet visitors, residents, and community members, providing courteous assistance.
• Manage front desk operations with an immaculate, professional appearance.
• Coordinate meetings and events, including scheduling, venues, AV setup, and catering as needed.
• Provide technical support for virtual meetings, troubleshooting video conferencing and screen sharing issues.
• Coordinate and support event planning, including invitations, RSVPs, and setup.
• Engage with community members to understand needs and gather feedback.
• Participate in training, including Cornerstone platform, to enhance role capabilities.

Skills

Customer service

Communication

Team player

Confidentiality

Organization

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a Community Ambassador/Reception & Meeting Coordinator to create a warm, inclusive environment for visitors and residents. You will greet guests, manage front desk, coordinate meetings and events, and provide technical support for virtual meetings.

Responsibilities include planning and executing events, coordinating logistics, and collaborating with teams to deliver exceptional attendee experiences.