Community Engagement & Tenant Support Specialist

Avalon Housing; Ann Arbor (MI); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision insurance

Life and disability insurance

403(b) retirement plan

Job summary

Avalon Housing in Ann Arbor, MI is seeking a Dunbar Tower Community Builder to coordinate community programming and support residents at Dunbar Miller sites. This full-time role focuses on creating a welcoming, safe living environment and engaging tenants through events and services.

The position involves crisis intervention, activity facilitation, and helping tenants access external resources, with emphasis on equity and tenant leadership.

Qualifications

• At least one year of experience in human services or working with homeless populations.
• ServeSafe and CPR First Aid AED certification (can be completed on hire).
• BA degree in social or behavioral science is preferred.

Responsibilities

• Provide client triage and ongoing support to community tenants; engage tenants with trust-building activities.
• Coordinate and promote on-site activities, mutual aid groups, and community events/meals.
• Respond to tenant concerns and provide crisis intervention as needed.
• Manage the weekly food pantry and ensure the Community Center is welcoming and accessible.
• Advocate for tenants and connect them with external resources; complete program documentation.

Skills

Verbal written communication

Community organizing

Flexibility hours

ServeSafe CPR/First Aid

Education

BA in social/behavioral science (preferred)

Job description

Avalon Housing in Ann Arbor, MI is seeking a Dunbar Tower Community Builder to coordinate community programming and support residents at Dunbar Miller sites. This full-time role focuses on creating a welcoming, safe living environment and engaging tenants through events and services.

The position involves crisis intervention, activity facilitation, and helping tenants access external resources, with emphasis on equity and tenant leadership.