Community Engagement & Referrals Specialist

Faith Works Industries; New Mexico; On-site; USD 50,000 - 65,000; Full time

Job summary

Faith Works Industries is seeking a Community Engagement Specialist to build relationships with community organizations, schools, healthcare providers, and referral partners. You will recruit prospective employees and contractors, promote services at events, and learn program requirements to ensure smooth referrals and intake.

The role requires strong communication, organization, and the ability to travel within the assigned city and surrounding counties.

Qualifications

• Strong relationship-building, verbal and written communication, and presentation skills.
• Comfort speaking with individuals, addressing groups, and answering questions professionally.
• Empathy, respect, and a service-oriented approach to giving back to the community.
• Strong organization, attention to detail, and ability to work independently.
• Ability to learn program requirements and plan outreach around staffing and referral needs.
• Proficiency with email, calendars, spreadsheets, presentation software, and electronic tracking systems.

Responsibilities

• Build and maintain relationships with community organizations, schools, healthcare providers, government agencies, and other referral stakeholders.
• Recruit prospective employees and contractors through networking, educational institutions, professional associations, and recruitment events.
• Promote services and opportunities through conversations, meetings, events, and presentations.
• Learn and maintain knowledge of all supported programs, services, eligibility criteria, referral processes, and availability.
• Respond to inquiries and coordinate applicant and referral handoffs with internal departments.
• Document recruitment, outreach, follow-up activities, and referral outcomes in designated systems.
• Maintain the MST referral sheet and track referral status and clinician assignments.
• Coordinate with MST leadership to manage caseload capacity and prepare referrals ahead of discharges.
• Report barriers that may hinder referral goals or deadlines.
• Represent FWI professionally and protect confidential information.

Skills

Relationship building

Verbal & written communication

Presentation skills

Organization

Attention to detail

Program requirements knowledge

Email, calendar, spreadsheet skills

Electronic tracking systems

Tools

Email apps

Calendar tools

Spreadsheets

Presentation software

Tracking systems

Job description

Faith Works Industries is seeking a Community Engagement Specialist to build relationships with community organizations, schools, healthcare providers, and referral partners. You will recruit prospective employees and contractors, promote services at events, and learn program requirements to ensure smooth referrals and intake.

The role requires strong communication, organization, and the ability to travel within the assigned city and surrounding counties.