Community Engagement Specialist

Faith Works Industries; Santa Fe (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Faith Works Industries seeks a Community Engagement Specialist to build relationships with community organizations and referral stakeholders in the Santa Fe area. You will recruit employees and contractors, promote services, and learn program requirements to ensure compliant referrals.

You will document activities, coordinate handoffs, and represent the organization professionally, traveling within the assigned area to meet outreach goals and staffing needs.

Qualifications

• Strong relationship-building, verbal and written communication.
• Ability to engage individuals and groups professionally.
• Organizational skills and attention to detail.
• Willingness to travel within a 90-minute drive.
• Proficiency with office software and tracking systems.

Responsibilities

• Build and maintain relationships with community organizations, schools, healthcare providers, government agencies, and referral stakeholders.
• Recruit prospective employees and contractors through networking, educational institutions, professional associations, and events.
• Promote services and opportunities through conversations, group meetings, community events, and presentations.
• Learn program requirements, eligibility criteria, referral processes, and availability.
• Coordinate applicant and client referral handoffs with internal departments.
• Document recruitment, outreach, follow-up activities, and referral outcomes in designated systems.
• Coordinate with program leadership to monitor clinician availability and referral demand.
• Report barriers that may prevent referral goals from being met.
• Represent Faith Works Industries professionally and protect confidential information.

Skills

Relationship skills

Verbal communication

Written communication

Presentation skills

Tools

Email

Calendars

Spreadsheets

Presentation software

Electronic tracking systems

Job description

Faith Works Industries supports mental health companies in obtaining client referrals and building community relationships. The Community Engagement Specialist recruits prospective employees and contractors and develops stakeholder partnerships that generate referrals for Office Based programs in the assigned service area.

We seek someone passionate about pouring into the greater community and giving back to the people and organizations we work with. The successful candidate demonstrates appropriate empathy, maintains professional boundaries, and confidently communicates with individuals and groups.

Key Responsibilities

• Build and maintain relationships with community organizations, schools, healthcare providers, government agencies, and other referral stakeholders.
• Recruit prospective employees and contractors through networking, educational institutions, professional associations, and recruitment events.
• Promote services and opportunities through individual conversations, group meetings, community events, and presentations.
• Diligently learn and maintain knowledge of all supported programs in the service area, including their services, expectations, eligibility criteria, referral processes, and availability.
• Respond promptly to inquiries and coordinate applicant and client referral handoffs with appropriate internal departments.
• Document recruitment, outreach, follow-up activities, and referral outcomes in designated systems.
• Coordinate with program leadership to maintain awareness of clinician availability, staffing needs, and referral demand.
• Promptly report barriers that may prevent referral goals from being met.
• Represent FWI professionally, protect confidential information, and follow organizational policies.

Generate at least 20 executed client referrals per month for Office Based programs. An executed referral is submitted through the appropriate referral process with the information required for intake review and must align with the program’s eligibility criteria.

Qualifications

• Strong relationship-building, verbal and written communication, and presentation skills.
• Comfort speaking with individuals, addressing groups, and answering questions professionally.
• A service-oriented approach that demonstrates empathy, respect, and a desire to give back.
• Strong organization, attention to detail, follow-through, and ability to work independently.
• Ability to learn program requirements accurately and plan outreach around staffing and referral needs.
• Proficiency with email, calendars, spreadsheets, presentation software, and electronic tracking systems.
• Travel is required throughout the assigned city and surrounding counties within a 90-minute drive of the city. Use of your own vehicle or personal transportation is required. Occasional evening or weekend events may occur within the scheduled hours.

Preferred: Experience in recruitment, community engagement, outreach, referral development, customer service, or marketing. Familiarity with behavioral health and community resources is helpful. Spanish language proficiency is a plus.

Core Values

Staff must demonstrate accountability, integrity, professionalism, respect, service, teamwork, excellence, dedication, quality, reliability, hospitality, and enthusiasm in all interactions with community members, clients, referral partners, applicants, and staff.

Required Employment Agreements

The selected candidate must sign an employment contract, a non solicitation agreement, and a noncompete agreement, subject to applicable law. Agreements will be provided for review before signing.