Community Engagement Manager

Right at Home UK; West Palm Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Paid time off

Job summary

Right at Home West Palm Beach is seeking a Community Engagement Manager who builds relationships with healthcare, senior services, and community partners to improve access to aging-in-place care. You’ll represent the company at events, develop collaborations, and create educational programs for families and professionals.

Ideal candidates are organized, proactive, and able to translate community needs into meaningful partnerships that enhance the client experience and community trust.

Qualifications

• Experience in healthcare, senior services, nonprofit leadership, business development, or community engagement is valued.
• Experience working with older adults, families, healthcare professionals, senior living communities, or aging organizations is a plus.
• Home care experience is helpful, but not required. We’ll teach you our business.

Responsibilities

• Build and nurture relationships with healthcare professionals, senior living and managed care partners, hospitals, and community organizations.
• Develop strategic community partnerships to increase awareness of Right at Home and support families.
• Represent Right at Home at community events, educational programs, and local activities to raise visibility and trust.
• Create educational programs that provide value to older adults, caregivers, and professionals in the community.
• Be a visible ambassador for Right at Home, promoting home care and aging services.
• Track outreach, events, and partnerships with organized follow-through to grow the West Palm Beach presence.

Job description

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Right at Home West Palm Beach Connecting Right at Home with the people, organizations, and communities that help older adults and their families thrive.

It begins with trust.

It begins with relationships.

It begins with being an active, visible, and valued part of the communities we serve.

That’s where you come in.

Right at Home West Palm Beach is looking for a Community Engagement Manager who understands that today’s healthcare and senior care environment has changed. Families find providers differently. Professional referral sources work differently. And trust is built through meaningful relationships, community presence, responsiveness, reputation, and service—not simply by making sales calls.

This role is about becoming a trusted resource in the community.

You’ll build relationships with the people and organizations who support older adults and their families. You’ll represent Right at Home at community events, develop partnerships with healthcare and senior service organizations, and create opportunities for Right at Home to be a meaningful and recognizable presence throughout the community.

If you think community engagement is measured by the number of brochures you distribute or offices you visit each week, this probably isn’t the position for you.

If you enjoy connecting people, building partnerships, creating opportunities, showing up in the community, and helping organizations become indispensable to the people they serve,

What You’ll Do

Your responsibilities will include:

• Build and nurture relationships with healthcare professionals, senior living communities, assisted living communities, hospitals, rehabilitation centers, skilled nursing facilities, physicians’ offices, elder law attorneys, care managers, social workers, community organizations, and other professionals who serve older adults and their families.
• Develop strategic community partnerships that increase awareness of Right at Home and create meaningful opportunities to support families in our community.
• Represent Right at Home at community events, networking opportunities, educational programs, senior expos, professional meetings, and other local activities.
• Create and participate in educational and informational programs that provide value to older adults, family caregivers, professionals, and community organizations.
• Be a visible ambassador for Right at Home, helping establish the company as a trusted resource for home care and aging-related needs.
• Identify opportunities to connect Right at Home with organizations and individuals who can benefit from our services or who serve families who may need support.
• Maintain consistent communication and follow-up with referral partners and community contacts.
• Develop a strong understanding of the senior care ecosystem in Palm Beach County and the resources available to older adults and their families.
• Collaborate with the leadership and care teams to ensure community relationships translate into an exceptional experience for clients and families.
• Help identify community needs and opportunities where Right at Home can provide education, resources, support, or meaningful partnership.
• Track outreach, relationships, events, and opportunities while maintaining organized records and consistent follow-through.
• Support the growth and reputation of Right at Home West Palm Beach through professionalism, responsiveness, community involvement, and exceptional relationship management.
• Help tell the Right at Home story—who we are, what we believe, how we care for people, and why families can trust us.

Who You Are

You’re someone who naturally builds relationships and enjoys connecting people.

You’re comfortable walking into a room where you don’t know anyone and starting a conversation.

You’re curious, outgoing, organized, proactive, and energized by creating opportunities that benefit everyone involved.

You communicate exceptionally well, follow through on commitments, and aren’t afraid to take initiative.

You understand that today’s community engagement is about trust, responsiveness, reputation, partnerships, education, and service—not high-pressure sales.

You’re comfortable representing an organization in the community and understand that every interaction is an opportunity to build trust.

You’re also someone who genuinely enjoys helping people. You understand that behind every referral, introduction, or community connection is a person or family who may be navigating one of the most important transitions of their lives.

What We’re Looking For

Experience in healthcare, senior services, nonprofit leadership, business development, community engagement, public relations, relationship management, sales, or another people-focused field is highly valued.

Experience working with older adults, families, healthcare professionals, senior living communities, or other organizations serving the aging population is a plus.

Home care experience is helpful, but not required.

We’ll teach you our business.

We’re looking for someone who already knows how to build trust, strengthen relationships, represent an organization with professionalism, create meaningful connections, and make things happen.

Why Right at Home?

At Right at Home West Palm Beach, we believe great home care is about more than providing a caregiver.

It’s about helping older adults live with dignity, independence, and confidence while giving families the support and peace of mind they need.

Our Community Engagement Manager plays an important role in making those connections happen.

You’ll help families discover resources.

You’ll help professionals find solutions for the people they serve.

You’ll help organizations collaborate.

You’ll help Right at Home become a trusted and valued part of the community.

And ultimately, you’ll help more people receive the support they need to live well and age well at home.

If you believe relationships are more valuable than transactions, community presence matters, and making a difference starts with showing up—this may be the opportunity you’ve been looking for.