Community Engagement Lead — Resident Services

Housing Opportunities Commission; Silver Spring (MD); Hybrid; USD 76,579 - 127,574; Full time

Job summary

Housing Opportunities Commission (HOC) in Montgomery County seeks a Community Engagement Supervisor to lead a team of Community Engagement Specialists and Aides. You will guide program development, implement community engagement strategies, and oversee performance to ensure services align with the Cradle-to-Career and Whole Family Approach.

The role is hybrid, with remote work two days a week after a six-month probationary period.

Qualifications

• Experience: At least five (5) years of substantial and demonstrable experience in the field of Social Work, Social Services, Human Services, or a related field; capacity to effectively lead and supervise a team.
• Education: Bachelor’s degree in Social Work, Human Services, Psychology, Sociology or a related field.
• Note: An equivalent combination of education and experience may be accepted.

Responsibilities

• Directly supervise nine (9) Community Engagement Specialists and four (4) Community Aides;
• Oversee staff’s day-to-day efforts and analyze staff’s performance regularly to ensure level of effort meets the standards established for the division;
• Provide the guidance, encouragement, and tools needed for staff to excel in their roles;
• Conduct site visits to meet with staff and observe work performance;
• Support staff with integrating the Cradle-to-Career and Whole Family Approach in their daily work ensuring that families are being served proficiently;
• Perform administrative duties such as approval of timecards, completion of performance evaluations, etc.

Skills

Leadership

Communication

Team supervision

Program development

Microsoft Excel

Education

Bachelor’s degree in Social Work, Human Services, Psychology, Sociology

Job description

Housing Opportunities Commission (HOC) in Montgomery County seeks a Community Engagement Supervisor to lead a team of Community Engagement Specialists and Aides. You will guide program development, implement community engagement strategies, and oversee performance to ensure services align with the Cradle-to-Career and Whole Family Approach.

The role is hybrid, with remote work two days a week after a six-month probationary period.