Community Engagement Ambassador

Streetplus Company, LLC; Worcester (MA); In loco; USD 23.000 - 32.000; Part-time

Descrizione del lavoro

Streetplus is seeking a Community Engagement Ambassador to support Downtown Worcester during the seasonal Oct–Dec period. You will engage with businesses, residents, and visitors, provide directions and local information, and help keep the area welcoming and safe during evening hours.

This role is outdoors, part-time (Th-Sat 7:00pm–1:30am per the listing) and requires a positive attitude, reliability, and the ability to work in all weather.

Competenze

• High school diploma or GED.
• Valid driver's license.
• Lift up to 25 lbs.
• Work outdoors year-round in all weather conditions.
• Basic smartphone proficiency.
• Background check and drug screening.

Mansioni

• Engage with businesses, residents, visitors, and community partners in a professional and approachable manner.
• Provide directions, local information, community resources, and general assistance.
• Conduct regular business and property check-ins and address reported quality-of-life concerns.
• Professionally engage individuals experiencing homelessness who are occupying entrances and relocate while connecting them with outreach or support services.
• Observe and report safety, sanitation, maintenance, and quality-of-life concerns.
• Support community events, festivals, outreach initiatives, and special projects.
• Document community interactions, business contacts, incidents, outreach efforts, and service requests.
• Coordinate with StreetPlus management, public safety partners, businesses, and community organizations.
• Maintain professionalism, respect, good judgment, and appropriate boundaries during all public interactions.

Conoscenze

Customer service

Professionalism

Team player

Communication

Formazione

High school diploma or GED

Descrizione del lavoro

Streetplus is a national provider of contracted services to the improvement district industry, specializing in clean, safe and friendly services. Streetplus provides positive results that improvement districts demand, but don't always receive from other contractors.We have experience, knowledge and processes structured to achieve results that will exceed customer expectations.
Additional services include safety and security, hospitality, social outreach support, maintenance and cleaning, landscaping and technology.

Job Skills / Requirements

JOB SUMMARY

• Pay: $20/hour paid bi-weekly
• Start Date: ASAP
• Employment Type: Seasonal (Oct - Dec) / Part-time
• Shift: Th-Sat 7:00pm - 1:30am
• Location: Downtown Worcester
• Requirements: work outdoors in variable weather conditions; prior customer service experience

The Community Engagement Ambassador maintains a visible, welcoming, and professional presence within the service area while supporting businesses, residents, visitors, and community members.

WHAT YOU'LL DO

Key Responsibilities

• Engage with businesses, residents, visitors, and community partners in a professional and approachable manner.
• Provide directions, local information, community resources, and general assistance.
• Conduct regular business and property check-ins and address reported quality-of-life concerns.
• Professionally engage individuals experiencing homelessness who are occupying business entrances, residential doorways, or other areas that restrict access, and respectfully request relocation while connecting individuals with available outreach or support services when appropriate.
• Observe and report safety, sanitation, maintenance, and quality-of-life concerns.
• Support community events, festivals, outreach initiatives, and special projects.
• Document community interactions, business contacts, incidents, outreach efforts, and service requests.
• Coordinate with StreetPlus management, public safety partners, businesses, and community organizations.
• Maintain professionalism, respect, good judgment, and appropriate boundaries during all public interactions.

WHAT WE'RE LOOKING FOR

We hire for professionalism, integrity, and attitude. The ideal candidate takes pride in their surroundings, genuinely enjoys engaging with people, and feels invested in making their community a better place. You don't need years of experience — we conduct extensive on-the-job training. If you're dependable, friendly, and a team player who likes to get things done, we want to hear from you.

Requirements

• High school diploma or GED
• Valid driver's license
• Lift up to 25 lbs
• Work outdoors year-round in all weather conditions
• Basic smartphone proficiency
• Undergo a background check and drug screening prior to employment.

WHO WE ARE

Streetplus provides clean, safe, and friendly ambassador services across communities in multiple cities. Our Cleaning Ambassadors are the most visible part of that mission.

Streetplus is an equal opportunity employer. We consider all qualified applicants, including those with arrest and conviction records, in accordance with applicable federal, state, and local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.