Community Education Programs Lead

Northampton Community College; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

comprehensive medical plan options for

8% retirement contribution

NCC tuition waiver

up to 25 days’ vacation/floating, 10-s

Job summary

Northampton Community College is seeking a Program Manager for Community Education to oversee planning, coordination, and delivery of personal enrichment programs. You will ensure programs are operationally effective, fiscally sound, and compliant with state, federal, and grant requirements, while engaging students and partners.

Reporting to the Assistant Director, you will recruit hourly instructors, manage budgets, monitor quality, and support enrollment growth.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred in education, business, workforce development, or related field.
• Minimum of three years of experience in program coordination, training, education, or workforce development.
• Experience with compliance, program operations, or instructional coordination preferred.
• Experience in lieu of education will be considered.

Responsibilities

• Assist in development, scheduling, and coordination of community education programs.
• Support recruitment, onboarding, and ongoing coordination of hourly instructors; monitor instructional quality and adherence to program standards.
• Track course enrollments and assist with decisions regarding course cancellations in alignment with departmental guidelines.
• Develop and monitor program budgets, tuition projections, and financial reports in coordination with the Assistant Director.
• Ensure compliance with institutional policies, and applicable state, federal, and grant requirements.
• Serve as a liaison between the department and students, instructors, and community partners.
• Provide high-quality customer service and resolve program-related issues in a timely and professional manner.
• Assist with marketing and outreach efforts to promote programs and increase enrollment.
• Perform additional duties and special projects as assigned in support of departmental and institutional goals.

Skills

Program development

Strong organizational skills

Microsoft Office Suite

Data analysis

Excellent written & verbal comms

Interpersonal skills

Attention to detail

Education

Associate’s degree required

Bachelor’s degree preferred in education, business, workforce development, or related field

Job description

Northampton Community College is seeking a Program Manager for Community Education to oversee planning, coordination, and delivery of personal enrichment programs. You will ensure programs are operationally effective, fiscally sound, and compliant with state, federal, and grant requirements, while engaging students and partners.

Reporting to the Assistant Director, you will recruit hourly instructors, manage budgets, monitor quality, and support enrollment growth.