Community-Driven Shift Lead - Retail Team Supervisor

Ace Hardware; Provincetown (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Ace Hardware is seeking a Shift Supervisor to lead our retail team in Provincetown, MA. This position emphasizes strong leadership and a customer-first approach in a community-focused setting.

You will supervise staff, manage schedules, and contribute to a small, personable store culture. The role offers opportunities to develop leadership skills while delivering excellent service to local customers and neighboring businesses.

Qualifications

• Previous experience in retail, customer service, or other related fields.
• Ability to thrive in a fast-paced environment.
• Excellent written and communication skills.
• Strong leadership qualities.

Responsibilities

• Supervise team of retail sales workers.
• Adjust daily schedule for shift personnel to ensure optimal efficiency.
• Train and evaluate employees.
• Track monthly results and trends for business forecasting.
• Provide exceptional customer service.

Skills

Leadership

Customer service

Communication skills

Job description

Ace Hardware is seeking a Shift Supervisor to lead our retail team in Provincetown, MA. This position emphasizes strong leadership and a customer-first approach in a community-focused setting.

You will supervise staff, manage schedules, and contribute to a small, personable store culture. The role offers opportunities to develop leadership skills while delivering excellent service to local customers and neighboring businesses.