Community-Driven Operations Manager | People & Process Leader

Wal-Mart Stores Texas, LL; Lancaster (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase plan

Paid time off (PTO)

Job summary

Wal-Mart Stores Texas, LL in Lancaster, TX is hiring for a leadership role focused on community engagement, customer service, and store performance. You will supervise associates, promote Walmart’s OBW service standards, and drive initiatives that improve the customer experience and financial results.

The role emphasizes accountability, training, and mentorship, with a focus on belonging and integrity across operations in a high-volume store setting.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings (e.g., Academy trainings, Open Door trainings).

Responsibilities

• Lead customer service initiatives and uphold Walmart values to ensure a high-quality customer experience.
• Supervise and develop associates, including performance management, mentoring, hiring, and firing.
• Contribute to driving store financial performance by achieving sales and profit goals and controlling expenses.

Skills

Customer service

Leadership

Team supervision

Education

2 years of college

Bachelor of Science in Business Management and Leadership (Live Better U)

Job description

Wal-Mart Stores Texas, LL in Lancaster, TX is hiring for a leadership role focused on community engagement, customer service, and store performance. You will supervise associates, promote Walmart’s OBW service standards, and drive initiatives that improve the customer experience and financial results.

The role emphasizes accountability, training, and mentorship, with a focus on belonging and integrity across operations in a high-volume store setting.