Community Director: Lead a Luxury Multifamily Team

Kairoi; Austin (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Kairoi is seeking a Community Director in Austin, TX to oversee a multifamily community, drive financial performance, and lead a high-performing team. You will shape resident relations, operations, and maintenance to deliver a best-in-class living experience.

Key focus areas include budgeting, NOI optimization, vendor management, and strategic marketing to attract residents, while ensuring compliance with regulations and safety standards. Strong leadership and communication are essential.

Qualifications

• 5-6 years in the multifamily industry or related hospitality field.
• Experience leading a team of multifamily professionals (at least 2 years).
• Associates or Bachelor's degree; CAM/IREM certifications desirable.
• Strong financial management and budgeting skills.
• Excellent communication, interpersonal and problem-solving abilities.
• Proficient with property management software.
• CAM or IREM certification desirable.
• Valid driver’s license with no major infractions in last 12 months.

Responsibilities

• Oversee all aspects of community management and operations.
• Recruit, hire, onboard, and train team members.
• Coach and develop staff; conduct performance reviews.
• Manage budgets, financial reporting, and NOI.
• Ensure regulatory compliance and safety procedures.
• Develop marketing strategies to attract residents.
• Maintain high resident satisfaction and service quality.
• Prepare occupancy and financial performance reports.
• Coordinate vendor management and property maintenance.

Skills

Team leadership

Financial literacy

Communication

Problem solving

PM software proficiency

Education

Associates degree

Bachelor's degree

CAM or IREM certification

Tools

Property management software

Job description

Kairoi is seeking a Community Director in Austin, TX to oversee a multifamily community, drive financial performance, and lead a high-performing team. You will shape resident relations, operations, and maintenance to deliver a best-in-class living experience.

Key focus areas include budgeting, NOI optimization, vendor management, and strategic marketing to attract residents, while ensuring compliance with regulations and safety standards. Strong leadership and communication are essential.