Community Director: Growth Path in Property Management

Acme Residential; Bloomfield Hills (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay Package

Generous Paid Time Off

401(k) Employer Matching

Housing Discounts

Medical, Dental, Vision benefits

Tuition Reimbursement

Employee engagement programs

Job summary

Acme Residential, headquartered in Bloomfield Hills, MI, is seeking a Community Director to lead all aspects of community operations, including staff management, leasing, and financial performance. This role partners with the Regional Director to drive resident satisfaction and occupancy targets across our properties.

You will oversee on-site teams, coordinate maintenance and leasing activities, and implement marketing and event plans to attract residents while ensuring compliance with Fair

Qualifications

• Bachelor’s Degree preferred.
• 3+ years experience in multi-family residential property management.
• Strong organization, written & verbal communication, and time-management abilities.
• Experience using MS Excel and Outlook.
• Experience using Yardi Voyager and Rent Café CRM preferred.
• 3+ years experience with financial and/or budget management.
• Knowledge and expertise of the Fair Housing laws and guidelines. Experience applying local state laws to Fair Housing as needed.
• Experience with managing distressed properties preferred.

Responsibilities

• Hire, train, evaluate and appropriately oversee all on-site employees.
• Exemplifies outstanding customer service while maintaining and enhancing relations with prospects, residents, vendors, and coworkers.
• Assist in lease renewal process. Distribute and follow-up on renewal notices to current residents in a consistent manner.
• Performs general office duties including answering the phone, making service requests, completing follow-ups, filing, ordering office supplies and ensuring all leases are correctly formed in accordance with the company as needed.
• Operate the community within the financial guidelines and budget.
• Ensure all maintenance repairs are handled satisfactorily by providing communication between the leasing office and maintenance team.
• Maintain marketing and advertising sources, drive online and local presence. Propose marketing strategies and social events for current and future residents
• Complete required weekly, monthly, quarterly and capital reports
• Makes sure rents and all other applicable fees are collected by ensuring collection and demand notices are delivered in a timely manner as required by local laws.
• Performs consistent property inspections for curb appeal and cleanliness
• Oversees and ensures the turnover process for apartment homes by conducting pre‑move out/in inspections and assigning charges as needed
• Lead the eviction process in accordance partnership with legal counsel and state laws. Adhere to proper procedures regarding issuing notices and appearing in court, as needed.
• Act in accordance with company procedures and ensuring compliance with Fair Housing requirements.
• Always represents the company in a professional manner.
• Performs all other tasks assigned by the Regional Director

Skills

Strong organization

Written & verbal communication

Time-management

Team leadership

Customer service

Multi-tasking

Education

Bachelor’s Degree preferred

Tools

MS Excel

Outlook

Yardi Voyager

Rent Café CRM

Job description

Acme Residential, headquartered in Bloomfield Hills, MI, is seeking a Community Director to lead all aspects of community operations, including staff management, leasing, and financial performance. This role partners with the Regional Director to drive resident satisfaction and occupancy targets across our properties.

You will oversee on-site teams, coordinate maintenance and leasing activities, and implement marketing and event plans to attract residents while ensuring compliance with Fair