Community Connections Program Supervisor

Aunt Martha’s Health & Wellness, Inc.; Joliet, Northern (IL, KY); Hybrid; USD 72,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Vacation

Sick Days

Holidays

Retirement Plan

EAP

Discounts on services

Job summary

Aunt Martha’s Health & Wellness, Inc. in Joliet, IL, invites applications for the Community Connections Program Supervisor to lead the CCS program's daily operations and ensure high-quality family support.

The role includes supervising a team, coordinating assessments and linkages to community resources, and ensuring compliance with contractual expectations while monitoring dashboards and billing timelines.

Qualifications

• Master of Social Work (MSW) or related Master’s degree required.
• Two years of full-time supervisory experience in a social work setting required.
• Experience working with youth, families, and diverse communities.
• Proficiency with Microsoft Office and SACWIS; ability to learn new systems quickly.
• Strong written and verbal communication skills.

Responsibilities

• Provide daily oversight of the CCS service team to ensure high-quality service delivery.
• Assist staff with assessments, case planning, and responses according to agency policy and procedures.
• Supervise a team of five to six staff, providing weekly supervision and case consultation.
• Enter supervision notes into SACWIS within 48 hours.
• Guide and coach staff to strengthen service provision and maintain compliance.
• Monitor staff performance and engage in solution-focused responses when issues arise.
• Implement disciplinary measures when needed, following agency protocols.
• Facilitate team meetings, staffing discussions, and task delegation.
• Develop systems to track weekly documentation, assessments, and case progress.
• Monitor team performance against contractual benchmarks and program outcomes.
• Analyze and respond to dashboard metrics, internal tracking systems, and performance data.
• Ensure timely monthly billing to the Department.
• Support staff professional development and provide ongoing education.
• Assist staff in connecting families with appropriate community resources.
• Be available for crisis needs outside standard business hours when necessary.

Skills

Supervisory leadership

SACWIS

Microsoft Office

Trauma-informed care

Communication skills

Education

Master of Social Work (MSW) or related Master’s degree

Tools

SACWIS

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Connections Program Supervisor

Regular Full-Time Joliet, IL, US

Salary Range: $72,150.00 To $74,788.00 Annually

Position: Community Connections Program Supervisor
Department: Child Wellness
Reports To: Vice President of Foster Care
Location: Joliet ( Will and Grundy County)
Schedule: Full-Time, Onsite (Some evenings and weekends required)
Salary Range:$72,150 – $74,788 (based on experience)

About Aunt Martha’s

Aunt Martha’s Health & Wellness boldly commits to supporting the well‑being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We take a responsible approach to creating environments that allow us to do what we do best — provide healthcare and wellness.

Summary

The Community Connections Referral Program Supervisor oversees the daily operations of the CCS program, ensuring high‑quality service delivery and strengthened family functioning. This role provides leadership, supervision, guidance, and data oversight to staff working directly with families, ensuring timely assessments, effective linkage to community resources, and compliance with contractual expectations.

Essential Duties and Responsibilities

Provide daily oversight of the CCCS service team to ensure high‑quality service delivery and effective family support.

Assist staff with assessments, case planning, and responses according to agency policy and procedures.

Supervise a team of five to six staff, providing weekly supervision and case consultation.

Enter supervision notes into SACWIS within 48 hours.

Guide and coach staff to strengthen service provision and maintain compliance.

Monitor staff performance and engage in solution‑focused responses when issues arise.

Implement disciplinary measures when needed, following agency protocols.

Facilitate team meetings, staffing discussions, and task delegation.

Develop systems to track weekly documentation, assessments, and case progress.

Monitor team performance against contractual benchmarks and program outcomes.

Analyze and respond to dashboard metrics, internal tracking systems, and performance data.

Ensure timely monthly billing to the Department.

Support staff professional development and provide ongoing education.

Assist staff in connecting families with appropriate community resources.

Be available for crisis needs outside standard business hours when necessary.

Qualifications

Education and Experience:

Master of Social Work (MSW) or related Master’s degree required.

Two years of full‑time supervisory experience in a social work setting required.

Experience working with youth, families, and diverse communities.

Knowledge, Skills, & Abilities:

Strong understanding of child welfare systems, trauma, mental health, substance abuse, and family systems.

Knowledge of community resources supporting children and families.

Proficiency with Microsoft Office and SACWIS; ability to learn new systems quickly.

Strong written and verbal communication skills.

Excellent time management, organizational, and leadership abilities.

Ability to manage multiple competing priorities and respond to crises as needed.

Capacity for reflective practice, problem‑solving, and data‑driven decision making.

Certificates & Licenses

Must possess or become certified in IDCFS CWEL, CERAP, and CANS (agency supports training).

Valid Illinois driver’s license and current automobile insurance.

Reliable personal vehicle required for transporting clients.

Must obtain and maintain First Aid and CPR certification within 3 months of hire.

Trauma‑Informed Care Expectations

All employees are expected to use a trauma‑informed approach based on the 5 S’s:

Safety – Creating physical and emotional safety for families and staff.

Self‑Regulation – Managing one’s own emotions during challenging interactions.

Supportiveness – Maintaining compassionate, respectful client relationships.

Strengths – Identifying and building upon strengths in every family.

Self‑Care – Practicing strategies to reduce secondary trauma and burnout.

Working Conditions & Physical Demands

Requires regular driving, home visits, and community‑based work.

Must be able to lift up to 50 lbs occasionally.

Exposure to various environments, including outdoor weather and community settings.

Moderate noise level typical of office and field environments.

Salary: $72,125– $74,788 (based on experience)

Health, Dental, and Vision Insurance

Disability & Life Insurance

Paid Vacation, Sick Days, and Holidays

Retirement Plan

Employee Assistance Program (EAP)

Discounts on services such as cell phones, restaurants, and more

Equal Opportunity Statement

Aunt Martha’s Health & Wellness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.