Community Connections Program Supervisor

Aunt Marthas Health And Wellness Inc; Park Forest (IL); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Disability & Life Insurance

Paid Vacation, Sick Days, Holidays

Retirement Plan

EAP

Discounts on services

Job summary

Aunt Martha’s Health & Wellness seeks a Community Connections Program Supervisor in Park Forest, IL. This role oversees the CCS program operations, guiding staff with timely assessments, linking families to resources, and ensuring contractual compliance.

Leadership and data-driven oversight are essential to deliver high-quality services. The position requires an MSW or related master’s degree and at least two years of supervisory experience in social work.

Qualifications

• Master of Social Work (MSW) or related Master’s degree required.
• Two years of full-time supervisory experience in a social work setting required.
• Experience working with youth, families, and diverse communities.

Responsibilities

• Provide daily oversight of the CCCS service team to ensure high-quality service delivery and effective family support.
• Assist staff with assessments, case planning, and responses according to agency policy and procedures.
• Supervise a team of five to six staff, providing weekly supervision and case consultation.
• Enter supervision notes into SACWIS within 48 hours.
• Develop systems to track weekly documentation, assessments, and case progress.

Skills

Leadership

Communication

Time management

Crisis response

Data-driven decision making

Education

MSW or related Master’s degree

Tools

SACWIS

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Connections Program Supervisor

Regular Full-Time Park Forest, IL, US

30+ days ago Requisition ID: 2681

Salary Range: $72,150.00 To $74,788.00 Annually

Position: Community Connections Program Supervisor
Department: Child Welfare
Reports To: Vice President of Foster Care
Location: Park Forest, IL
Schedule: Full-Time, Onsite (Some evenings and weekends required)
Salary Range:$72,150 – $74,788 (based on experience)

About Aunt Martha’s

Aunt Martha’s Health & Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We take a responsible approach to creating environments that allow us to do what we do best — provide healthcare and wellness.

Summary

The Community Connections Referral Program Supervisor oversees the daily operations of the CCS program, ensuring high-quality service delivery and strengthened family functioning. This role provides leadership, supervision, guidance, and data oversight to staff working directly with families, ensuring timely assessments, effective linkage to community resources, and compliance with contractual expectations.

Essential Duties and Responsibilities

Provide daily oversight of the CCCS service team to ensure high-quality service delivery and effective family support.

Assist staff with assessments, case planning, and responses according to agency policy and procedures.

Supervise a team of five to six staff, providing weekly supervision and case consultation.

Enter supervision notes into SACWIS within 48 hours.

Guide and coach staff to strengthen service provision and maintain compliance.

Monitor staff performance and engage in solution-focused responses when issues arise.

Implement disciplinary measures when needed, following agency protocols.

Facilitate team meetings, staffing discussions, and task delegation.

Develop systems to track weekly documentation, assessments, and case progress.

Monitor team performance against contractual benchmarks and program outcomes.

Analyze and respond to dashboard metrics, internal tracking systems, and performance data.

Ensure timely monthly billing to the Department.

Support staff professional development and provide ongoing education.

Assist staff in connecting families with appropriate community resources.

Be available for crisis needs outside standard business hours when necessary.

Qualifications

Education and Experience:

Master of Social Work (MSW) or related Master’s degree required.

Two years of full-time supervisory experience in a social work setting required.

Experience working with youth, families, and diverse communities.

Knowledge, Skills, & Abilities:

Strong understanding of child welfare systems, trauma, mental health, substance abuse, and family systems.

Knowledge of community resources supporting children and families.

Proficiency with Microsoft Office and SACWIS; ability to learn new systems quickly.

Strong written and verbal communication skills.

Excellent time management, organizational, and leadership abilities.

Ability to manage multiple competing priorities and respond to crises as needed.

Capacity for reflective practice, problem-solving, and data-driven decision making.

Certificates & Licenses

Must possess or become certified in IDCFS CWEL, CERAP, and CANS (agency supports training).

Valid Illinois driver’s license and current automobile insurance.

Reliable personal vehicle required for transporting clients.

Must obtain and maintain First Aid and CPR certification within 3 months of hire.

Trauma-Informed Care Expectations

All employees are expected to use a trauma-informed approach based on the 5 S’s:

Safety – Creating physical and emotional safety for families and staff.

Self-Regulation – Managing one’s own emotions during challenging interactions.

Supportiveness – Maintaining compassionate, respectful client relationships.

Strengths – Identifying and building upon strengths in every family.

Self-Care – Practicing strategies to reduce secondary trauma and burnout.

Working Conditions & Physical Demands

Requires regular driving, home visits, and community-based work.

Must be able to lift up to 50 lbs occasionally.

Exposure to various environments, including outdoor weather and community settings.

Moderate noise level typical of office and field environments.

Salary: $72,125– $74,788 (based on experience)

Health, Dental, and Vision Insurance

Disability & Life Insurance

Paid Vacation, Sick Days, and Holidays

Retirement Plan

Employee Assistance Program (EAP)

Discounts on services such as cell phones, restaurants, and more

Equal Opportunity Statement

Aunt Martha’s Health & Wellness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.