Central Matching Team Coordinator

Aunt Martha’s Health & Wellness, Inc.; Park Forest (IL); On-site; USD 30,458 - 34,440; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employer-paid Life Insurance

403(b) Retirement Plan with employer match

Employee Assistance Program (EAP)

Professional development and training opportunities

Job summary

Aunt Martha's Health & Wellness, Inc. is looking for a Central Matching Team Coordinator to oversee daily operations and workflow in Park Forest, IL. This full-time role requires managing the Central Matching inbox and ensuring protocols are followed while supporting team productivity.

Key responsibilities include liaising between programs and administrative staff, and training new hires. Strong leadership and organizational skills are essential, along with a Bachelor's degree and management experience.

We offer medical, dental, and vision insurance, along with retirement plans and professional development opportunities.

Qualifications

• Bachelor's Degree required for the position.
• Experience in management or team-leading roles.
• Proficiency with Microsoft 365 is essential.

Responsibilities

• Oversee daily operations of the Central Matching Support Team.
• Ensure protocols are followed consistently.
• Onboard new hires and provide training.

Skills

Management or Team Lead Experience

Data analytics or tracking experience

Proficiency in Microsoft 365

Strong written and verbal communication skills

Strong organizational and problem-solving skills

Collaborative team player with initiative

Education

Bachelor’s Degree Required

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Central Matching Team Coordinator

Regular Full-Time

Location: 440 Forest Blvd Park Forest, Park Forest, IL, US

Posted 3 days ago. Requisition ID: 2701

Salary Range: $22.11 To $25.00 Hourly

Location: 8460 S South Chicago Ave Chicago, IL 60617 and 440 Park Forest Blvd. Park Forest, IL

Compensation: $22.11 - $25.00

Schedule: Full-time; In-Office

Reports to: Program Manager

About Us

Aunt Martha’s Health & Wellness is committed to serving children and families through compassionate care and innovative programs. The Clinical Intervention for Placement Preservation (CIPP) program provides critical support to ensure youth are matched with appropriate placements in a timely, effective manner, helping to reduce disruptions and strengthen long-term outcomes.

Position Summary

We are seeking a Central Matching Team Coordinator to oversee the daily operations and workflow of the Central Matching inbox. This role ensures protocols are followed, supports team members, provides training and onboarding, and serves as a liaison between programs, DCFS, and placement administrators. The Coordinator plays a vital role in ensuring youth are appropriately matched to placements with accuracy, efficiency, and professionalism.

Key Responsibilities

• Oversee and manage the daily operations of the Central Matching Support Team, including agenda, Central Matching Inbox, and Residential Discharge Inbox.
• Ensure operations protocols are consistently followed and workflow remains uninterrupted.
• Provide support to Central Matching Support Staff to address needs and maintain productivity.
• Onboard new hires and provide ongoing training; keep training manuals current and aligned with protocols.
• Maintain and update tools including phone lists, templates, and other necessary resources.
• Serve as liaison between programs, DCFS clinical division, and placement administrators.
• Facilitate presentations to external entities regarding the Central Matching process.
• Collaborate with Data Analyst to generate and present reports on Central Matching activities.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree Required
• Management or Team Lead Experience
• Data analytics or tracking experience
• Proficiency in Microsoft 365 required.
• Strong written and verbal communication skills.
• Experience with healthcare, youth services, or Joint Commission-related safety standards preferred.
• Strong organizational and problem-solving skills with ability to manage multiple priorities.
• Ability to read and interpret assessments, treatment plans, and safety documents.
• Strong reasoning and analytical skills to define problems, collect data, and draw conclusions.
• Accuracy and thoroughness in work output.
• Commitment to following Aunt Martha’s policies, procedures, and youth service standards.
• Collaborative team player with initiative and adaptability.

Benefits

• Medical, Dental, and Vision insurance
• Employer-paid Life Insurance
• 403(b) Retirement Plan with employer matchTime Off & Holidays
• Employee Assistance Program (EAP)
• Professional development and training opportunities

Why Join Us?

At Aunt Martha’s, you’ll be part of a mission-driven team making an impact on the lives of youth and families every day. As a Central Matching Team Coordinator, you will play a key role in ensuring placement stability for youth across Illinois.