Community Connections Program Lead

Aunt Marthas Health And Wellness Inc; Joliet (IL); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Disability & Life Insurance

Paid Vacation, Sick Days, Holidays

Retirement Plan

Employee Assistance Program

Employee discounts

Job summary

Aunt Martha's Health & Wellness in Joliet, IL is seeking a Community Connections Program Supervisor. This regular full-time onsite role oversees the CCS program operations, ensures high-quality service delivery, guides staff, and maintains data oversight to meet contractual benchmarks.

Requires MSW or related master's degree and two years of supervisory experience in social work. Strong communication, trauma-informed practice, and proficiency with SACWIS and Microsoft Office are essential.

Qualifications

• MSW or related master's degree required.
• Two years of full-time supervisory experience in a social work setting.
• Experience working with youth, families, and diverse communities.
• Must possess or become certified in IDCFS CWEL, CERAP, and CANS (agency supports training).

Responsibilities

• Provide daily oversight of the CCCS service team to ensure high-quality service delivery.
• Assist staff with assessments, case planning, and responses according to agency policy and procedures.
• Supervise a team of five to six staff, providing weekly supervision and case consultation.
• Enter supervision notes into SACWIS within 48 hours.
• Guide and coach staff to strengthen service provision and maintain compliance.
• Monitor staff performance and engage in solution-focused responses when issues arise.
• Implement disciplinary measures when needed, following agency protocols.
• Facilitate team meetings, staffing discussions, and task delegation.
• Develop systems to track weekly documentation, assessments, and case progress.
• Monitor team performance against contractual benchmarks and program outcomes.
• Analyze and respond to dashboard metrics, internal tracking systems, and performance data.
• Ensure timely monthly billing to the Department.
• Support staff professional development and provide ongoing education.
• Assist staff in connecting families with appropriate community resources.
• Be available for crisis needs outside standard business hours when necessary.

Skills

Communication

Leadership

Time management

Crisis response

Data-driven

Education

Master of Social Work (MSW) or related Master's degree

Tools

Microsoft Office

SACWIS

Job description

Aunt Martha's Health & Wellness in Joliet, IL is seeking a Community Connections Program Supervisor. This regular full-time onsite role oversees the CCS program operations, ensures high-quality service delivery, guides staff, and maintains data oversight to meet contractual benchmarks.

Requires MSW or related master's degree and two years of supervisory experience in social work. Strong communication, trauma-informed practice, and proficiency with SACWIS and Microsoft Office are essential.