Community Concierge & Resident Services Coordinator

CCMC; Loxahatchee Groves (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401k with company match

Paid time off and holidays

Parental leave

Training and education assistance

Employee Assistance Program

Job summary

CCMC is seeking a Resident Services Coordinator to support the community office with welcoming guests, handling inquiries, and coordinating residential events. The role involves clerical tasks, message routing, and assisting the site management team to maintain resident-facing services.

Ideal candidates bring customer service experience, strong communication, and proficiency in Microsoft Office. This is an on-site position requiring flexibility for after-hours events and occasional driving as

Qualifications

• Customer service experience preferred.
• Excellent telephone manner and commitment to high service.
• Effective communication skills.
• Organized, detail-oriented.
• Proficient with Microsoft Office apps.

Responsibilities

• Greet and assist guests, answer phones, direct calls.
• Note and route messages accurately.
• Operate and maintain office equipment.
• Draft and proofread association documents including work orders.
• Assist owners with coordinating resident-hosted events.
• Update the association website and calendar.
• Receive and deliver mail, packages, and dry cleaning.
• Perform other administrative duties as needed.

Skills

Customer service

Phone etiquette

Communication

Organization

Attention to detail

MS Office

Driver's license

Flexibility

Tools

Microsoft Office

Outlook

Word

Excel

Job description

CCMC is seeking a Resident Services Coordinator to support the community office with welcoming guests, handling inquiries, and coordinating residential events. The role involves clerical tasks, message routing, and assisting the site management team to maintain resident-facing services.

Ideal candidates bring customer service experience, strong communication, and proficiency in Microsoft Office. This is an on-site position requiring flexibility for after-hours events and occasional driving as