Community Concierge & Resident Experience Lead

Edgewood Properties, Inc.; Galloway Township (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life insurance

401(k) with company match

On-site fitness gym

Housing and appliance discounts

Job summary

Edgewood Properties, Inc. seeks a dedicated Concierge for Sunrise Bay in Galloway Township, NJ. The role focuses on welcoming residents and visitors, delivering outstanding customer service, and supporting leasing operations on weekends and evenings.

You will manage the front desk, assist with requests, and help coordinate events to enhance the resident experience. The position emphasizes community engagement, package management, and daily office duties, with opportunities for growth within a

Qualifications

• Excellent communication and organizational abilities.
• Ability to multitask and manage time effectively.
• Experience in property management or customer service is preferred.
• Familiarity with social media platforms.

Responsibilities

• Oversee front desk operations and greet residents, guests, vendors, and contractors.
• Provide community and amenity information and assist with key/gate card requests.
• Enter service requests or guide residents on self-submission.
• Develop knowledge of the community to recommend local dining and entertainment.
• Plan and support resident events and milestones.
• Manage package room and office operations including tours and materials.

Skills

Strong communication

Organizational skills

Multitask management

Customer service

Social media familiarity

MS Office

Tools

MS Office

Job description

Edgewood Properties, Inc. seeks a dedicated Concierge for Sunrise Bay in Galloway Township, NJ. The role focuses on welcoming residents and visitors, delivering outstanding customer service, and supporting leasing operations on weekends and evenings.

You will manage the front desk, assist with requests, and help coordinate events to enhance the resident experience. The position emphasizes community engagement, package management, and daily office duties, with opportunities for growth within a