Community Concierge & Member Experience Lead

Regus Management Group, LLC; Saint Charles (MO); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Work life balance

Paid time off

Company holidays

401K with company match

Health care for full-time employees

Quarterly bonus plan

Job summary

IWG is hiring a Community Associate in Saint Charles, MO to help manage day-to-day operations of the center and serve customers. You will assist with inquiries, coordinate services, and support community events to create a welcoming environment.

Role requires strong communication, multitasking, and proficiency with MS Office. Compensation includes a healthy benefits package and opportunities for professional growth within a global network.

Qualifications

• 1+ years of customer service experience
• Able to manage multiple tasks and priorities
• Proficient with MS Office and basic IT equipment

Responsibilities

• Greet and assist customers across the center to ensure a positive experience
• Set up and operate AV equipment and assist with room setups
• Respond to inquiries and direct customers to services or resources
• Process invoices and ensure services are properly charged
• Coordinate events and communications for the community network

Skills

Customer service

MS Office

Communication

Problem ownership

Adaptability

Job description

IWG is hiring a Community Associate in Saint Charles, MO to help manage day-to-day operations of the center and serve customers. You will assist with inquiries, coordinate services, and support community events to create a welcoming environment.

Role requires strong communication, multitasking, and proficiency with MS Office. Compensation includes a healthy benefits package and opportunities for professional growth within a global network.