Community Concierge & Front Desk Specialist

Associated Asset Management (AAM); Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Del Webb Point Hope HOA in Charleston, SC is seeking a Front Desk Monitor to greet residents and guests, answer phones, monitor facility activity, and help ensure community rules are followed.

You will work closely with the On-site Community Manager and Administrative Support to manage the reception area, assist with inquiries, and support events and daily operations.

This position requires excellent communication, organization, and multi-tasking skills in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to offer support to administrative staff with changing needs.
• Ability to elicit information from callers and visitors professionally.
• Ability to handle multiple tasks, set priorities and meet deadlines.
• Strong organization and tracking abilities.
• Ability to work efficiently in a high-volume environment.
• Proficient in MS Office and basic computer/database use.

Responsibilities

• Provides direct receptionist support to on-site needs with high-quality service.
• Partners with the On-site Community Manager to manage the front desk and calls.
• Filters calls to determine appropriate direction.
• Greets visitors and homeowners and assesses immediate needs.
• Monitors pickups and deliveries.
• Assists with event setup and breakdown as needed.
• Performs other related duties as directed.

Skills

Customer service

Communication

Multitasking

Organization

Team collaboration

Problem solving

Tools

MS Office

Excel

Word

Outlook

Job description

Del Webb Point Hope HOA in Charleston, SC is seeking a Front Desk Monitor to greet residents and guests, answer phones, monitor facility activity, and help ensure community rules are followed.

You will work closely with the On-site Community Manager and Administrative Support to manage the reception area, assist with inquiries, and support events and daily operations.

This position requires excellent communication, organization, and multi-tasking skills in a fast-paced environment.