Community Concierge & Front Desk Host

Associated Asset Management (AAM); Florence (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Associated Asset Management (AAM) is seeking a Front Desk Monitor for the Magma Ranch II community in Florence, AL. You will manage the front entrance, handle inbound calls, and deliver top-tier customer service to residents and guests, acting as the heartbeat of a vibrant amenity-filled neighborhood.

Ideal candidates are friendly, organized, and thrive in a people-focused role, with the ability to greet visitors, coordinate with the On-site Community Manager, and support events and

Qualifications

• Excellent customer service and communication skills.
• Ability to handle multiple tasks and meet deadlines.
• Proficiency with MS Office (Excel, Word, Outlook).
• Ability to work in a fast-paced environment.
• Professional and friendly demeanor.

Responsibilities

• Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors, and vendors.
• Administrative Support team member who works with the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
• Filters inbound calls to determine appropriate direction.
• Greets all visitors/homeowners and determines their immediate needs.
• Monitors pickups/deliveries.
• Assisting with events.
• Performs other related duties as directed.

Skills

Customer service

Communication skills

Multitasking

Organization

Teamwork

Tools

MS Office

Excel

Word

Outlook

Job description

Associated Asset Management (AAM) is seeking a Front Desk Monitor for the Magma Ranch II community in Florence, AL. You will manage the front entrance, handle inbound calls, and deliver top-tier customer service to residents and guests, acting as the heartbeat of a vibrant amenity-filled neighborhood.

Ideal candidates are friendly, organized, and thrive in a people-focused role, with the ability to greet visitors, coordinate with the On-site Community Manager, and support events and