Community Center Guest Services Associate (Part-Time)

Morton Grove Park District; Morton Grove (IL); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Pool membership

Fitness membership

Fitness classes

Access to park district programs

Job summary

Morton Grove Park District is seeking a part-time Guest Service Representative to provide front-line customer service at the Prairie View Community Center. The role offers 10–15 hours per week with a flexible schedule that mainly includes nights and weekends.

You will greet patrons, process registrations and passes, answer phones, and assist with refunds, contracts, and events. CPR/First Aid training provided; a High School diploma is required and RecTrac experience is preferred.

Qualifications

• At least 2 years in a customer service-related position.
• Experience with RecTrac is preferred.
• CPR training and First Aid are required but will train.
• High School diploma or equivalent is required.

Responsibilities

• Greet patrons, members, and participants entering the center.
• Process program registrations, season passes, and activities.
• Answer phones and direct inquiries to the appropriate person.
• Assist with refunds and program cancellations.
• Process rental contracts, deposits, and paperwork.
• Support events and share information with facilities scheduling.
• Maintain tidiness of the registration area and light cleaning.
• Complete additional tasks as assigned.

Skills

Customer service

RecTrac

Education

High School diploma or equivalent

Tools

RecTrac

Job description

Morton Grove Park District is seeking a part-time Guest Service Representative to provide front-line customer service at the Prairie View Community Center. The role offers 10–15 hours per week with a flexible schedule that mainly includes nights and weekends.

You will greet patrons, process registrations and passes, answer phones, and assist with refunds, contracts, and events. CPR/First Aid training provided; a High School diploma is required and RecTrac experience is preferred.