Community Center Front Desk Associate

City of Maple Grove, MN; Maple Grove (MN); Sur place; USD 21 000 - 28 000; Temps partiel

Résumé du poste

The City of Maple Grove, MN invites applications for a friendly front desk team member at the Maple Grove Community Center. You will welcome guests, answer questions about programs, process admissions, registrations, memberships, and rentals, and provide general administrative support.

This part-time role typically requires evenings and weekends, with 5–15 hours per week, offering a hands-on way to serve the Maple Grove community while gaining frontline customer service experience.

Qualifications

• Experience in a fast-paced, public-facing environment.
• Ability to process payments, registrations, and rentals accurately.
• Strong customer service and communication skills.

Responsabilités

• Process payments, registrations, memberships, and room rentals.
• Answer multi-line phones, greet visitors, and route inquiries.
• Assist with program registrations and rental inquiries.
• Prepare daily documents and assist with mailings and deliveries.
• Operate office equipment and maintain a welcoming environment.

Connaissances

Customer service

Multiline phone handling

Cash handling

Conflict de-escalation

Team player

Formation

High School Diploma or equivalent

Outils

POS systems

Cash register

Description du poste

The City of Maple Grove, MN invites applications for a friendly front desk team member at the Maple Grove Community Center. You will welcome guests, answer questions about programs, process admissions, registrations, memberships, and rentals, and provide general administrative support.

This part-time role typically requires evenings and weekends, with 5–15 hours per week, offering a hands-on way to serve the Maple Grove community while gaining frontline customer service experience.