Community Center Front Desk & Admin Assistant

Union Settlement Association; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Union Settlement Association in New York, NY seeks a Front Door Receptionist/Administrative Assistant to support the Washington House Community Center. You will manage front desk operations, greet visitors, handle calls and mail, and assist with calendars and documents.

The role requires strong communication, organization, and confidentiality. 30 hours per week, $18 per hour, non-exempt, located at Washington House Community Center downtown.

Qualifications

• High school diploma or equivalent; college coursework preferred.
• 1–2 years experience in reception, customer service or admin support.
• Experience in a nonprofit, school, youth program, or public-facing setting is a plus.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Front desk and visitor management including greeting, sign-in, and directing visitors.
• Answer calls, take messages, and manage mail and deliveries.
• Prepare attendance logs, calendars, and program documents.
• Support site leadership and coordinate office needs as required.
• Maintain confidentiality and a welcoming, professional environment.
• Assist with program activities and safety procedures as needed.

Skills

Customer service

Communication skills

Organization

Reliability

Teamwork

Education

High school diploma

Administrative training or college coursework

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Union Settlement Association in New York, NY seeks a Front Door Receptionist/Administrative Assistant to support the Washington House Community Center. You will manage front desk operations, greet visitors, handle calls and mail, and assist with calendars and documents.

The role requires strong communication, organization, and confidentiality. 30 hours per week, $18 per hour, non-exempt, located at Washington House Community Center downtown.