Community Caseworker: Help Families Achieve Stability

The Salvation Army USA Central Territory; Marquette (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Community Caseworker to assess needs, determine eligibility for services, and connect clients with appropriate aid and referrals.

The role coordinates the Food Pantry, documents client interactions in the management system, and collaborates with Pathway of Hope teams to support families toward greater stability. A related Associate's degree and a Michigan driver's license are preferred; certification within one year is required.

Qualifications

• Associate's degree in a related field from an accredited college or university.
• Minimum 2 years' experience in a social services agency or social work.
• Valid Michigan driver's license with clearance to drive.
• Must obtain Territorial Caseworker Certification within one year of hire.

Responsibilities

• Schedule, interview, and evaluate needs to provide assessment and referrals for services.
• Determine eligibility and provide services promptly based on available funding.
• Review household income and expenses and help develop monthly expense plans.
• Assess for emotional or spiritual needs and connect clients with Salvation Army and community resources.
• Oversee and coordinate Food Pantry operations and food distribution.
• Develop knowledge of community housing resources to support case management and referrals.
• Participate in community agency meetings and build professional relationships.
• Document all client meetings in the Client Management System with timely records and reports.
• Engage with Pathway of Hope activities locally and divisionally.

Education

Associate's degree from an accredited college or university in a related field

Job description

The Salvation Army USA Central Territory is seeking a Community Caseworker to assess needs, determine eligibility for services, and connect clients with appropriate aid and referrals.

The role coordinates the Food Pantry, documents client interactions in the management system, and collaborates with Pathway of Hope teams to support families toward greater stability. A related Associate's degree and a Michigan driver's license are preferred; certification within one year is required.