Family Services Caseworker - Impactful Support + PTO

The Salvation Army USA Eastern Territory; Lancaster (Lancaster County); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Generous Paid Time Off

Employer-funded Pension Plan

Supplemental insurance plans

Mission-driven work

Job summary

The Salvation Army USA Eastern Territory is hiring a Caseworker in the Family Services department in Lancaster. The position is available immediately with a schedule from 8:30am to 4pm, reporting to the Family Services and Pathway of Hope Coordinator.

The role involves interviewing clients, developing service plans, and coordinating resources to meet client needs. Qualified candidates will have a Bachelor’s in Human Services (Master’s preferred), strong communication and computer skills, and the

Qualifications

• Bachelor’s degree in Human Services or related field.
• Master’s degree preferred for advanced roles.
• Excellent written and verbal communication skills.
• Microsoft Office proficiency including Word, Excel, and Outlook.
• Bilingual in English and Spanish preferred.
• Valid driver’s license and reliable transportation.

Responsibilities

• Interview clients to assess needs and determine required services.
• Maintain case histories and prepare reports as needed.
• Refer clients to community resources for services and provide application information.
• Develop and review service plans with clients and perform follow-ups.
• Assist with food pantry and Christmas assistance programs as needed.
• Provide volunteer training to Family Services volunteers.
• Keep monthly records for outcomes-based reporting.

Skills

Communication

Computer skills

Bilingual English/Spanish

Driver's license

Cultural competency

Attention to detail

Education

Bachelor’s degree in Human Services

Master’s degree preferred

Tools

Microsoft Office

Job description

The Salvation Army USA Eastern Territory is hiring a Caseworker in the Family Services department in Lancaster. The position is available immediately with a schedule from 8:30am to 4pm, reporting to the Family Services and Pathway of Hope Coordinator.

The role involves interviewing clients, developing service plans, and coordinating resources to meet client needs. Qualified candidates will have a Bachelor’s in Human Services (Master’s preferred), strong communication and computer skills, and the