Community Case Manager - Independent Living & Crisis Support

ICL; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

ICL is seeking a dedicated Senior Case Manager to support individuals with mental disabilities living in the community. Working under general supervision, you will help residents access medical, social, psychosocial, educational, and vocational services to foster independence.

Responsibilities include home visits, maintaining accurate case records, developing measurable service plans, crisis intervention, advocacy with outside providers, and on-call coverage.

Qualifications

• Bachelor’s degree plus 1.5 years’ direct services experience.
• Ability to engage with individuals with mental disabilities.
• Strong written and verbal communication skills.

Responsibilities

• Travel to/visits consumers' residences to provide supportive services.
• Maintain up-to-date, accurate case records and develop measurable service plans.
• Provide crisis intervention and advocacy for consumers.
• Coordinate with the team and external providers to address needs.
• On-call rotation and incident reporting in accordance with policy.

Skills

Empathy

Active listening

Communication

Team collaboration

Documentation

Cultural sensitivity

Education

Bachelor’s degree

Tools

IMA

Word

Outlook

Job description

ICL is seeking a dedicated Senior Case Manager to support individuals with mental disabilities living in the community. Working under general supervision, you will help residents access medical, social, psychosocial, educational, and vocational services to foster independence.

Responsibilities include home visits, maintaining accurate case records, developing measurable service plans, crisis intervention, advocacy with outside providers, and on-call coverage.