Community Case Manager: Direct Client Support & Advocacy

Socket.dev; New York (NY); On-site; USD 52,000 - 76,000; Full time

Job summary

BronxWorks seeks a dedicated professional to provide direct services to clients, manage a caseload, and document progress toward service goals across a range of programs. The role includes intake, assessment, service plan development, referrals, advocacy and counseling.

You will coordinate with various service providers, conduct home visits, and prepare monthly program reports. A Bachelor's degree with related experience is required; MSW enrollment is preferred, and certification for mandated

Qualifications

• Bachelor's degree with four years experience in a related position.
• Certified child abuse and neglect mandated reporter, or obtain certification within 3 months.
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment.
• Enrollment in MSW program preferred.

Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up.
• Manage a case load.
• Monitor and document client progress toward service plan goals.
• Document all interactions with, or on behalf of, clients.
• Maintain familiarity with program resources available on- and off-site.
• Provide group counseling as assigned by the program director.
• Coordinate client services with other social service, mental health, medical, employment, educational, child care and other providers.
• Conduct regular case conferences with clients and service providers as required.
• Complete program reports on a monthly basis, or more frequently as required.
• Act as program contact person for inquiries concerning client.
• Assist with the supervision of paraprofessional staff.
• Supervise all office functions in supervisor’s absence as assigned.
• Review, and sign off on, service plans and psycho-social assessments as assigned.
• Report to, and meet with, supervisor on a monthly basis.
• Conduct home visits and other field work, as required.
• Perform additional duties as assigned

Skills

Effective communication

Documentation

Case management

Client engagement

Education

Bachelor's degree in related field

MSW enrollment preferred

Tools

MS Office

Job description

BronxWorks seeks a dedicated professional to provide direct services to clients, manage a caseload, and document progress toward service goals across a range of programs. The role includes intake, assessment, service plan development, referrals, advocacy and counseling.

You will coordinate with various service providers, conduct home visits, and prepare monthly program reports. A Bachelor's degree with related experience is required; MSW enrollment is preferred, and certification for mandated