Community Care Navigator — Referral Specialist (Bilingual)

Mental Health Resources, Inc; Clovis (NM); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(K) with employer matching

Life Insurance

Long Term Disability

PTO

Sick Leave

Paid Holidays

License Reimbursement

Employee Assistance Program

Smart Dollar Budget

Bilingual incentive

Mileage Reimbursement

Growth opportunities

Job summary

Mental Health Resources, Inc seeks a CCBHC Service Navigator to review intake screeners, educate clients about programs, and connect them with appropriate care. This full-time role requires a high school diploma, valid license, and willingness to obtain MI and SBIRT certifications. Spanish-speaking applicants are strongly encouraged.

The navigator will link clients to community resources, perform brief interventions, document in the EHR, and support recovery goals across services.

Qualifications

• High school diploma required.
• Bilingual Spanish encouraged to apply.
• Strong communication and interpersonal skills.
• Ability to educate clients about programs and services.

Responsibilities

• Meet with clients at intake to review screeners and link to community resources.
• Refer clients to CCBHC services that fit immediate needs and reduce barriers to care.
• Conduct brief intervention for problematic alcohol use when AUDIT-C indicates.
• Discuss agency or community programs to support recovery goals.
• Complete health screening and collect basic health data (BP, weight).
• Assist clients in creating advance directives and connect to resources.
• May perform 24-hour follow-up calls for clients exiting acute/ED care.
• Document interactions and referrals in the EHR.

Skills

Bilingual Spanish

Customer service

Communication

Education

High school diploma

Job description

Mental Health Resources, Inc seeks a CCBHC Service Navigator to review intake screeners, educate clients about programs, and connect them with appropriate care. This full-time role requires a high school diploma, valid license, and willingness to obtain MI and SBIRT certifications. Spanish-speaking applicants are strongly encouraged.

The navigator will link clients to community resources, perform brief interventions, document in the EHR, and support recovery goals across services.