Community Care Navigator I - Connects Care & Resources

Trinity Health; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Day-1 benefits

DailyPay

PTO

Vendor discounts

Low-cost insurance

Fast interview

Job summary

Mercy Care Atlanta is seeking a compassionate and community‑focused Community Care Navigator I to join our integrated care team. You will help address social determinants of health by connecting patients to healthcare services, public benefits, housing resources, and community support programs.

Using a patient-centered and trauma-informed approach, you will advocate for vulnerable populations, remove barriers to care, and support improved health outcomes across the communities we serve.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Public Health, Psychology, Sociology, Counseling, Healthcare Administration, Community Health, or related field; four years may substitute for degree.

Responsibilities

• Conduct social care assessments to identify barriers to care.
• Develop action plans and connect patients to resources and programs.
• Assist Medicaid enrollment, renewals, and redetermination.
• Screen and support applications for SNAP, CAPS, SSI, SSDI, and other benefits.
• Connect patients to housing resources, shelters, and services.
• Help obtain identification, Social Security cards, birth certificates, and residency proof.
• Collaborate with providers and care teams for coordinated care.
• Document services in clinics and community settings.

Skills

Communication

Organization

Problem solving

Driver's license

Education

Bachelor's degree in Social Work or related field

Job description

Mercy Care Atlanta is seeking a compassionate and community‑focused Community Care Navigator I to join our integrated care team. You will help address social determinants of health by connecting patients to healthcare services, public benefits, housing resources, and community support programs.

Using a patient-centered and trauma-informed approach, you will advocate for vulnerable populations, remove barriers to care, and support improved health outcomes across the communities we serve.