Community Care & Eligibility Specialist

Texas Health and Human Services; Longview (TX); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off benefits

Job summary

Texas Health and Human Services Commission (HHSC) seeks a diligent Community Care Worker I in Longview, TX to determine eligibility for Community Care Services Eligibility (CCSE) and coordinate home visits, interviewing older adults or individuals with disabilities, and developing service plans. You will verify data, explain program benefits, refer to services, and monitor service delivery.

Regular travel up to 65% and a daytime schedule are required; strong communication and organizational

Qualifications

• Completed and detailed application illustrates the applicant can communicate effectively in writing.
• Application indicates willingness to travel at least 65% of the time.
• Experience using email and other automated applications, such as Microsoft Office products.
• High school diploma or equivalent required.

Responsibilities

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources.
• Conducts reviews to determine eligibility and functional needs.
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs.
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service.
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs.
• Develops/coordinates/reviews service plans with individuals receiving services and their families, provider agencies and other state agency staff and authorizes services appropriately and accurately to meet the individual’s needs.
• Prepares basic level ongoing or special narratives or statistical reports.

Skills

Interviewing techniques

Communication skills

Time management

Relationship-building

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Texas Health and Human Services Commission (HHSC) seeks a diligent Community Care Worker I in Longview, TX to determine eligibility for Community Care Services Eligibility (CCSE) and coordinate home visits, interviewing older adults or individuals with disabilities, and developing service plans. You will verify data, explain program benefits, refer to services, and monitor service delivery.

Regular travel up to 65% and a daytime schedule are required; strong communication and organizational