Community Care Coordinator I — EVV & Scheduling

CAREMATE WELLNESS SOLUTIONS LLC; Arlington (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

CAREMATE WELLNESS SOLUTIONS LLC is seeking a capable Community Care Coordinator I to organize daily care services, monitor EVV, and maintain accurate documentation. You will support caregivers, ensure regulatory compliance, and help optimize schedules in a Texas home-care setting.

Responsibilities include monitoring visits, training caregivers on EVV, and maintaining client records, while upholding privacy and quality standards. Strong organizational and communication skills are essential.

Qualifications

• High school diploma or GED required; college coursework preferred.
• 1 year of office admin, direct care, or quality-improvement experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Basic computer and office-equipment proficiency.
• Ability to manage multiple priorities in a fast-paced environment.
• EVV or HHAeXchange+ experience preferred.
• Knowledge of Medicaid-funded home and community-based services is a plus.

Responsibilities

• Monitor daily service delivery and help resolve scheduling or care-related concerns.
• Identify scheduling conflicts and communicate them promptly to supervisors.
• Optimize caregiver schedules and authorized service hours.
• Maintain accurate EVV records in HHAeXchange+ before claim submission.
• Train and assist caregivers with the EVV mobile application.
• Review GPS data to verify service locations and help prevent fraud, waste, and abuse.
• Complete and review visit notes, timesheets, chart audits, and other required documentation.
• Enter and monitor service authorizations and provider-type changes.
• Track authorization expiration dates and follow up with clients.
• Create and maintain accurate client and caregiver records.
• Assist with recruitment, onboarding, compliance reviews, and quality-improvement activities.
• Maintain the confidentiality of all client, caregiver, and financial information.

Skills

Organizational skills

Communication skills

Problem-solving

Computer proficiency

Multitasking

EVV experience

Medicaid knowledge

Education

High school diploma or GED

College coursework preferred

Tools

HHAeXchange+

Job description

CAREMATE WELLNESS SOLUTIONS LLC is seeking a capable Community Care Coordinator I to organize daily care services, monitor EVV, and maintain accurate documentation. You will support caregivers, ensure regulatory compliance, and help optimize schedules in a Texas home-care setting.

Responsibilities include monitoring visits, training caregivers on EVV, and maintaining client records, while upholding privacy and quality standards. Strong organizational and communication skills are essential.