Care Manager: Care Coordination & Compliance Leader

Caring for Others; Astoria (OR); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Dental insurance

Vision insurance

Life insurance

Employee assistance program

Health insurance plans with company贡献

Job summary

Caring for Others is seeking a Care Manager to serve as a central hub for coordinating care, ensuring compliance, scheduling, and strong client communication across Clients, families, Caregivers, and partners.

This full-time role advances service quality by developing individualized plans, supporting billing with authorizations, and maintaining branch operations while delivering after-hours support as needed.

Qualifications

• Experience in home care, healthcare coordination, or a client-facing service role.
• Highly organized with strong attention to detail and accurate record-keeping.
• Proactive communicator with excellent interpersonal skills and a warm, professional presence.
• Compliance with HIPAA and maintaining documentation.

Responsibilities

• Provide 5-star service to all incoming calls, serving as a key communication hub for Clients, families, Caregivers, Case Managers, and referral partners
• Coordinate care services to ensure timely, consistent, and appropriate service delivery for all assigned Clients
• Develop individualized service plans and conduct initial and ongoing Client assessments for quality and compliance
• Prepare Client welcome materials, intake documentation, and manage authorizations to support billing accuracy
• Support scheduling and staffing to minimize overtime, reduce service disruptions, and ensure consistent shift coverage
• Provide after-hours support as needed to maintain seamless care continuity
• Maintain Branch compliance efforts, including compliant licensing documentation
• Conduct weekly New Hire Orientation sessions for incoming Caregivers

Skills

Care coordination

HIPAA compliance

Client communication

Scheduling & staffing

Attention to detail

Team collaboration

Tools

Healthcare management systems

Scheduling software

Job description

Caring for Others is seeking a Care Manager to serve as a central hub for coordinating care, ensuring compliance, scheduling, and strong client communication across Clients, families, Caregivers, and partners.

This full-time role advances service quality by developing individualized plans, supporting billing with authorizations, and maintaining branch operations while delivering after-hours support as needed.