Community Branch Leader for Small Business Growth

KeyBank; Scarborough (ME); On-site; USD 69,000 - 105,000; Full time

Job summary

KeyBank in Scarborough, Maine seeks a Branch Manager to lead a team, deliver exceptional client service, and grow small business relationships. You will coach staff, manage scheduling, and ensure regulatory compliance while driving branch goals and community involvement.

The role emphasizes outside calling, partnership with business banking peers, and delivering financial solutions that support clients' financial wellness. Weekend work may be required.

Qualifications

• Experience leading a sales-focused team in a banking environment.
• Ability to analyze client needs and provide financial solutions.
• Strong understanding of regulatory requirements and branch operations.

Responsibilities

• Lead and coach branch team to achieve activity, behavior and outcome goals.
• Develop and expand small business relationships within the community.
• Oversee branch operations, staffing, scheduling, and onboarding of new teammates.
• Ensure compliance with regulatory and internal controls; uphold security and audit procedures.
• Engage with clients and partners to grow the bank's market presence.

Skills

Client relationship management

Sales leadership

Coaching & development

Regulatory compliance

Community outreach

Staff scheduling

Performance management

Public speaking

Education

High School Diploma , GED, or equivalent experience

Bachelor's Degree (preferred)

Job description

KeyBank in Scarborough, Maine seeks a Branch Manager to lead a team, deliver exceptional client service, and grow small business relationships. You will coach staff, manage scheduling, and ensure regulatory compliance while driving branch goals and community involvement.

The role emphasizes outside calling, partnership with business banking peers, and delivering financial solutions that support clients' financial wellness. Weekend work may be required.