Community-Based Support Specialist

Key Point Health Services Inc; Glen Burnie (MD); On-site; USD 53,726,400 - 57,859,200; Full time

Job summary

Key Point Health Services, Inc. in Glen Burnie, MD is seeking a dedicated Support Staff member to assist with case management, education, crisis intervention, and transportation between residences and community locations.

This full-time role requires a high school diploma, the ability to document clearly, and a willingness to complete 20 hours of annual training. The position emphasizes teamwork with treatment staff and adherence to safety rules.

Qualifications

• High school diploma required; no experience required.
• Experience or education related to the population served is preferred.
• Ability to document clearly and communicate with treatment teams.

Responsibilities

• Support Staff provides services across on-site and off-site programs.
• Complete shift logs, incident reports, and service notes accurately.
• Monitor medications and educate clients to support self-dosing.
• Teach community skills in individual and group settings.
• Assist with transportation between residences, office, and community locations.
• Coordinate client appointments and collaborate with the treatment team.

Skills

Case management

Advocacy

Written communication

Interpersonal skills

Cultural sensitivity

Confidentiality

Education

High school diploma

Job description

Key Point Health Services, Inc. in Glen Burnie, MD is seeking a dedicated Support Staff member to assist with case management, education, crisis intervention, and transportation between residences and community locations.

This full-time role requires a high school diploma, the ability to document clearly, and a willingness to complete 20 hours of annual training. The position emphasizes teamwork with treatment staff and adherence to safety rules.