Community-Based Consumer Services Supervisor

North County Regional; Santa Clarita (CA); Híbrido; USD 88.000 - 124.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Pre-Tax Flexible Spending Account

Life and Disability Insurance

Vision Plan

CalPERS retirement

Paid Time Off

Holidays

Hybrid – remote option

Descripción de la vacante

NLACRC is seeking a Consumer Services Supervisor to oversee service coordination for individuals and families in the SCV region. The role requires advocacy, planning, documentation, and collaboration with multiple stakeholders to ensure timely, person-centered services.

Responsibilities include developing and monitoring plans, coordinating services, attending interdisciplinary meetings, and providing on-call support as needed. A CDL and California licensure are preferred assets.

Formación

• Bachelor’s degree or higher in psychology, social work, sociology, or related field; five years of Regional Center experience.
• Master’s degree in relevant field; two years of leadership experience.
• Experience with mental health/dual diagnosis, crisis intervention, and knowledge of forensic/judicial systems.
• Valid CDL and transportation required.

Responsabilidades

• Provide information, advocacy, and service arrangement for consumers and families.
• Develop, monitor, and revise program plans for individuals.
• Identify and coordinate services for individuals and families.
• Document forms and reports per regulations and NLACRC policies.
• Advocate for individuals served by community agencies.
• Schedule and attend interdisciplinary meetings.
• Identify barriers and implement culturally sensitive strategies.
• Rotate officer-of-the-day duties and provide case-coverage; emergency on-call services when required.

Conocimientos

Family systems understanding

Person-centered planning

Communication skills

MS Word

MS Outlook

Valid California Driver’s License

Bilingual Spanish (may be required)

Educación

Bachelor’s degree in psychology/social work/sociology or related field

Five years of Regional Center experience

Master’s degree in psychology/social work/sociology or related field

Two years of related professional/leadership experience

Master’s Degree in an unrelated field

Three to five years of related professional/leadership experience

Three years of professional experience in service coordination at a Regional Center

Experience with mental health/dual diagnosis, crisis intervention

Valid CDL and transportation, or substitute

Descripción del empleo

NLACRC is seeking a Consumer Services Supervisor to oversee service coordination for individuals and families in the SCV region. The role requires advocacy, planning, documentation, and collaboration with multiple stakeholders to ensure timely, person-centered services.

Responsibilities include developing and monitoring plans, coordinating services, attending interdisciplinary meetings, and providing on-call support as needed. A CDL and California licensure are preferred assets.